Ardcarne Life Assurance / B-Brain – Kickoff
Callcompleted
Ardcarne Life Assurance: documents · 2026-10-06 15:30
Kickoff with Niamh Costello, Chief Data Officer, on the 6 Oct 2026 call. Outcome is one view of each broker firm. Security items and the July outage write-up stay open, and the plan depends on her naming owners by Friday.
What was said
What this says
Current to 11 Oct 26Kickoff with Niamh Costello, Chief Data Officer, on the 6 Oct 2026 call. Outcome is one view of each broker firm. Security items and the July outage write-up stay open, and the plan depends on her naming owners by Friday.
What happened: Elena Novak ran the kickoff on the contracted Enterprise order form, 150 users, £125,000, term to 30 Sep 2027. Niamh confirmed that is how she holds it.
Customer view: Niamh wants a single view of each broker firm and asked for a pilot group first, then a wider rollout. She wants the next phase to be dull and on time.
Watch: The July outage write-up is the first thing her CISO will ask about. The exit plan and the DORA register entry are still drafts, and the connector dates depend on names and a definition of a firm from her side.
Commercial: Pilot-first adoption and the identity team's SSO and SCIM work tie directly to the Enterprise tier. A clean first wave is the base for a good first renewal.
Themes
Current to 9 Oct 26Who was there
B-Brain
Them
Follow-up
Next steps
Current to 9 Oct 26- Niamh Costello to send named owners and her broker firm definition by Friday.
- Theo Gallagher to send the data residency confirmation and the draft exit plan by the end of next week, after confirming the outage wording with the platform team.
- Ollie Pearson to issue the dated connector sequence once the names are in.
Risks
Current to 9 Oct 26- The July outage write-up and the exit plan draft are open items her CISO will scrutinise, and he can still raise further questions.
- Connector dates slip if Niamh does not send the technical, identity and source owners and her definition of a broker firm by Friday.
- The DORA register entry for B-Brain is still a draft until her risk colleagues have read it.
Opportunities
Current to 9 Oct 26- A successful pilot with broker managers and customer service leads builds the case for the wider rollout across the 150 users.
- Second-wave sources, the policy administration system and shared documents, deepen the brain's roots in the account.