Laura Penhaligon

Laura Penhaligon

Staff

Implementation Consultant · customer_success · reports to Sofia Marchetti

Laura Penhaligon is an Implementation Consultant in Bristol, active since 3 Feb 2025. She carries eight accounts, most on Brakkevoort Logistics, and has attended 41 recorded calls. Recent reads cover onboarding at Wrenfield and Copperwick and an exit handover at Calderbrook.

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Current to 11 Oct 26

Laura Penhaligon is an Implementation Consultant in Bristol, active since 3 Feb 2025. She carries eight accounts, most on Brakkevoort Logistics, and has attended 41 recorded calls. Recent reads cover onboarding at Wrenfield and Copperwick and an exit handover at Calderbrook.

Role: Laura is an Implementation Consultant in customer success, managed by Sofia Marchetti, based in Bristol and in post since 3 Feb 2025. She runs kickoffs, connector builds, training and handover for customers.

Book: She carries eight accounts, with the most activity on Brakkevoort Logistics (14), Clonvara Insurance Services (11) and Copperwick Logistics (10). Counts show 41 calls attended, 24 email threads, seven documents authored and no tickets assigned.

Evidence: Twenty reads are given. They cover the Wrenfield onboarding, the Copperwick Growth rollout, a Maelbeek training session and the Calderbrook exit handover.

Now: Copperwick has three connectors live and one waiting on a service account from its IT team, with only a handful of the 40 licensed users in. Calderbrook has said it will not renew, and Laura owes a handover pack. The evidence does not show reads for Brakkevoort or Clonvara.

AI · claude-sonnet-5-5 · 11 Oct 2026

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On record

Updated 9 Oct 26
Organisations0
Calls81
Email threads45
Deals0
Documents13
Events0
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Not yet analysedNo calls in the last four weeks.
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Time off

FromToTypeDaysStatus
5 Dec 20268 Dec 2026holiday2booked
16 Aug 202627 Aug 2026holiday9taken
13 Jul 202614 Jul 2026holiday2taken
24 Feb 20262 Mar 2026holiday5taken
2 Jan 20266 Jan 2026holiday3taken
15 Dec 202516 Dec 2025sick2taken
9 Dec 202511 Dec 2025holiday3taken
28 Nov 202528 Nov 2025holiday1taken
2 Oct 20252 Oct 2025holiday1taken
15 Aug 202526 Aug 2025holiday7taken
12 Aug 202513 Aug 2025holiday2taken
4 Jul 20258 Jul 2025holiday3taken
4 Jun 20255 Jun 2025holiday2taken
12 May 202512 May 2025holiday1taken
6 May 20257 May 2025holiday2taken
28 Apr 202528 Apr 2025sick1taken
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