Matteo Ricci

Kilcarra Medical / B-Brain – Negotiation

Callcompleted

Kilcarra Medical: documents logo Kilcarra Medical: documents · 2026-10-05 08:45

What was said

What this says

Not yet analysedThe object read record object_read:call_059_004 has not been written yet.

Themes

Not yet analysedThe object read record object_read:call_059_004 has not been written yet.

Who was there

B-Brain

Them

Follow-up

Next steps

Not yet analysedThe object read record object_read:call_059_004 has not been written yet.

Risks

Not yet analysedThe object read record object_read:call_059_004 has not been written yet.

Opportunities

Not yet analysedThe object read record object_read:call_059_004 has not been written yet.

Transcript

  1. Matteo Ricci
    Matteo Ricci None
    Good morning, Conor, Roisin. Owen Tallis from our sales team is here as well. I wanted to make sure we address any final questions before you sign. Where are we, Conor?
  2. Conor Fitzgerald
    Conor Fitzgerald None
    We're keen to move forward, but the finance team has asked if there's any flexibility on the cost. It's not that we don't want to do it, but we need to be able to present something to the board.
  3. Owen Tallis
    Owen Tallis None
    What kind of movement would help you internally?
  4. Conor Fitzgerald
    Conor Fitzgerald None
    Ideally something lower would make the approval easier.
  5. Matteo Ricci
    Matteo Ricci None
    I understand. And I would rather you heard it from me than found out later: we can't reduce the total significantly. The implementation is a fixed cost, and the Starter subscription is set. What I can do is offer the first three months at fifty percent of the subscription fee. That's the furthest I can go.
  6. Conor Fitzgerald
    Conor Fitzgerald None
    So that's a discount on the first three months and then full price?
  7. Matteo Ricci
    Matteo Ricci None
    That's right. A first-term discount only. When you renew at year two, you'd pay the full rate.
  8. Owen Tallis
    Owen Tallis None
    And Conor, that's a genuine discount we don't usually offer. It'll help you get the board's buy-in and we're confident you'll see value in the first few months anyway.
  9. Roisin Clarke
    Roisin Clarke None
    Let me ask: would that number work if you took it back to the board?
  10. Conor Fitzgerald
    Conor Fitzgerald None
    Yes, I think it would. Let me confirm though: that's still four weeks of implementation, full support, the four connectors?
  11. Matteo Ricci
    Matteo Ricci None
    Everything the same. The only change is a three-month discount on the subscription portion.
  12. Conor Fitzgerald
    Conor Fitzgerald None
    Okay. What do I need to do next?
  13. Matteo Ricci
    Matteo Ricci None
    I'll send you an updated order form within the hour with the discount spelled out. You review, get your board sign-off, and then send it back signed.
  14. Roisin Clarke
    Roisin Clarke None
    How long do we have to come back to you?
  15. Matteo Ricci
    Matteo Ricci None
    The order form holds for ten days. After that, the discount expires and we'd have to re-quote.
  16. Owen Tallis
    Owen Tallis None
    And once you sign, we get implementation underway within a week. So you'd be live by mid-November if you sign this week.
  17. Conor Fitzgerald
    Conor Fitzgerald None
    All right. I think that works. Let me take it to the board and come back to you.
  18. Matteo Ricci
    Matteo Ricci None
    Excellent. I'll email the order form now with a summary of the terms. Roisin, could you make sure your IT team has the implementation checklist?
  19. Roisin Clarke
    Roisin Clarke None
    Yes, I'll send that round.
  20. Matteo Ricci
    Matteo Ricci None
    Perfect. And Conor, if the board has any other questions, please ring me. I'm here to make sure you're confident in the decision.
  21. Conor Fitzgerald
    Conor Fitzgerald None
    Will do. Thanks, Matteo.

B-Brain is a fictional company; every organisation and person here is invented. Built by site/build_site.py from the site tree, data as of Fri 9 Oct 2026. Help & Support

Help & Support

Open as a page

Help & Support

B-Brain is one place to read everything the company knows about its customers: the CRM, calls, emails, support tickets, product usage, invoices, documents, news and HR. Every page is built from those systems and the data is current to Fri 9 Oct 2026.

How to use the site

How to ask

Press Ask Brain in the header. Type a question, or pick one of the examples.

The site itself does not call an AI model; answers in Claude come from the same figures you see here.

What the data covers

DataRecords
Organisations75
People at customers290
B-Brain staff40
Calls784
Email threads1,169
Support tickets449
Documents477
Deals117
Invoices101
Events49
News items56

Data as of Fri 9 Oct 2026. Text marked AI was written by the brain from the records listed in its made-from link; an AI output that cannot cite its evidence is refused and the previous text kept. Where two systems disagree (for example a contract and the CRM), the key facts show both values and mark the difference.

B-Brain is a fictional company: every organisation, person and figure here is invented for this demonstration.

Who to contact

Email support@b-brain.example or talk to your B-Brain account team. Tell us the page address and what looked wrong; a screenshot helps.

Ask Brain

Searching the index in this page. For an answer, use Ask Claude.

    Ask Claude copies your question and opens the B-Brain Claude Project, or paste it into Claude Desktop with the B-Brain tools connected. This page never sends your question to a model.