Renewal thread, 3 messages
Email thread Dunholm Precision: documents · renewal
Daniel Okafor gave formal notice that the Growth subscription renews on 30 Nov 2026. Stuart Kenyon asked what it saves and said he is not keen to pay if the team is not using it. Daniel promised a one-page value summary.
What was said
What this says
Current to 11 Oct 26Daniel Okafor gave formal notice that the Growth subscription renews on 30 Nov 2026. Stuart Kenyon asked what it saves and said he is not keen to pay if the team is not using it. Daniel promised a one-page value summary.
Ask: Stuart, the Managing Director, wants it kept simple: "What does it save us?" He will not pay for the brain "just because it is there" if the team is not using it.
Customer view: sceptical on value, not on price. Daniel was open that usage dipped over the summer, and the thread gives a contracted annual figure of £51,000 for 60 licensed users.
Next: Daniel will speak with day-to-day users and send Stuart one page on use, savings and gaps. Tom Ashdown will then talk through renewal options, including whether the set-up is the right size, aiming to settle by 9 Nov 2026.
The thread
Updated 9 Oct 26Messages
Message bodies have not been written yet; senders and dates are from the mailbox.
