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Calderbrook Housing Group: documents · cs

Amara Obi introduced herself as the third Customer Success Manager in eighteen months. Craig Oduya replied that the capability is being built in-house and asked in writing for the contract end date, notice terms and exit position.

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Amara Obi introduced herself as the third Customer Success Manager in eighteen months. Craig Oduya replied that the capability is being built in-house and asked in writing for the contract end date, notice terms and exit position.

Ask: Craig wants three items in writing: contract end date and notice terms from the executed order form, the data exit position, and the list of connectors with their administrators.

Customer view: He will not discuss next steps on the subscription until these are clear. He asked that Helen Marsden's board reporting issues be resolved on their own merits.

Next: Supply all three items in writing before proposing a QBR.

AI · claude-sonnet-5-5 · 11 Oct 2026

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Updated 9 Oct 26

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First message2026-02-02

Last message2026-02-04

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Amara Obi 2 Feb 2026 10:58
to Helen Marsden, Craig Oduya
None
Craig Oduya 4 Feb 2026 13:34
to Amara Obi
None

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