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Calderbrook Housing Group: documents · cs

Craig Oduya confirmed the usage, ticket and reconciliation points but would not discuss the contract. He said the capability is being built in-house and asked in writing for the exit position and notice terms.

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Current to 11 Oct 26

Craig Oduya confirmed the usage, ticket and reconciliation points but would not discuss the contract. He said the capability is being built in-house and asked in writing for the exit position and notice terms.

Ask: Craig wants written clarity on how data in the Snowflake account is returned, in what form, and what notice applies.

Customer view: He said the data strategy is being reviewed against the platform strategy and the capability is being built in-house. That is a clear churn signal on the Growth subscription, which runs to 1 Sep 2026.

Next: Send the exit position in writing. Helen Marsden stays the contact for reconciliation work.

AI · claude-sonnet-5-5 · 11 Oct 2026

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The thread

Updated 9 Oct 26

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Messages2

First message2026-01-23

Last message2026-01-28

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Message bodies have not been written yet; senders and dates are from the mailbox.

Elena Novak 23 Jan 2026 15:02
to Helen Marsden, Craig Oduya
None
Craig Oduya 28 Jan 2026 17:48
to Elena Novak
None

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