What was said
What this says
Current to 10 Oct 26Logistical check-in thread. Marcus Bell asked for a call on 28 Mar 2025; Jenna Price replied three days later, apologising for the slow reply, and offered Thursday afternoon. Marcus accepted. No commercial content.
Ask: Marcus wanted a half-hour check-in to hear how the team find the brain day to day. He planned to cover CRM and ticket usage, blockers and priorities.
Customer view: Jenna accepted the call but said the team is stretched. She was slow to reply, which is a mild engagement signal.
Next: Marcus sends the invite for early Thursday afternoon.
The thread
Updated 9 Oct 26Typecs
Messages3
First message2025-03-28
Last message2025-04-01
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Messages
- Marcus Bell 28 Mar 2025 15:14Hi Jenna, Hope the week's been kind. I've pulled the numbers for Hollins Tarrant and things look steady, so nothing to worry about. I'd just like to do a proper check-in and hear how the team are finding it day to day. Shall we book half an hour early next week? Happy to jump on a call whenever suits, and I'll share my screen and walk you through what I've got. Thanks, Marcus
- Jenna Price 31 Mar 2025 16:47Hi Marcus, Sorry for the slow reply, the team's stretched at the moment. A call would be good though. Thursday afternoon would work for me if you're free, any time after lunch. Thanks, Jenna
- Marcus Bell 1 Apr 2025 16:29Hi Jenna, No problem at all. Thursday afternoon works for me. I'll send an invite shortly for the early afternoon. I'll cover: - how the brain is being used across your CRM and tickets - anything that's been getting in your way - what would be most useful to you over the next few months If anything comes up before then, just reply here. Thanks, Marcus
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