What was said
What this says
Current to 10 Oct 26Alice Brewer invited Joost Verbeek to the London revenue leaders roundtable on 24 Feb 2026, acknowledging his team's concern about refresh timing. There is no customer response in the thread.
Ask: Alice invited Joost to an in-person session and offered to hold a place or send notes afterwards. She acknowledged that the first weeks have not been smooth.
Customer view: none is recorded, as Joost has not replied. The invitation shows B-Brain knows the refresh timing has been raised.
Next: follow up with Joost on the invitation and on the open refresh issue.
The thread
Updated 9 Oct 26Typeevent
Messages1
First message2026-02-20
Last message2026-02-20
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Messages
- Alice Brewer 20 Feb 2026 15:38Dear Joost, I'm writing to invite you to our Revenue leaders roundtable in London on Tuesday 24 February 2026. It is an in-person session for heads of data and revenue operations, and the story here is how teams are using one shared view of their customers in day-to-day work. I know the first weeks with the brain have not been as smooth as we would have liked, and I'm aware that your team has raised the refresh timing with us. The roundtable is not a place to wave that away. If you come, the room would value hearing how a payments business holds its suppliers to what was agreed. If travelling from Amsterdam at this notice is difficult, I understand. Let me know either way and I'll hold a place for you or send you the notes afterwards. Best, Alice Head of Marketing, B-Brain
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