What it says
What this says
Current to 11 Oct 26Completed Growth tier security questionnaire for Brannigan Wolfe, filed 19 Mar 2026. It quotes availability of 99.5 per cent and P1 first response within one business hour. It states no price and is not a contract.
What it is: a customer security questionnaire answered by B-Brain for Brannigan Wolfe on the Growth tier, stored as final. Hannah Lowe, Solutions Engineer, is the resolved author.
Commits: availability "99.5 per cent. Measured monthly; service credits apply for breaches." P1 first response is "within one business hour during UK business hours". Nightly refresh is "completed nightly by 07:00 your local time on business days".
Unusual: nothing off the standard Growth terms. Service credits are for availability breaches only, so a stale brain would not be credited.
Not settled: the document gives no price, term, signatory or dates beyond its creation. Answers such as "current audit certification" carry no report name or date, and incident handling is described only as "details on request". An executed order form would override any of this.
As found in this document
Current to 9 Oct 26- Availability99.5 per cent. Measured monthly; service credits apply for breaches.99.5 per cent. Measured monthly; service credits apply for breaches. · Source: object_read:doc_054_001
- P1 first responsewithin one business hour during UK business hourswithin one business hour during UK business hours · Source: object_read:doc_054_001
- Nightly data refreshcompleted nightly by 07:00 your local time on business dayscompleted nightly by 07:00 your local time on business days · Source: object_read:doc_054_001
- Service creditsGrowth tier service credits apply for availability breaches onlyGrowth tier service credits apply for availability breaches only · Source: object_read:doc_054_001