Ledgerwood Freight - Security Questionnaire
Documentfinal Ledgerwood Freight: documents · security_questionnaire · final · 2026-08-26
Completed Growth tier security questionnaire for Ledgerwood Freight, created 26 Aug 2026. It states availability of 99.5 per cent and a P1 first response within one business hour. It is an answer sheet, not a contract, and states no price.
What it says
What this says
Current to 11 Oct 26Completed Growth tier security questionnaire for Ledgerwood Freight, created 26 Aug 2026. It states availability of 99.5 per cent and a P1 first response within one business hour. It is an answer sheet, not a contract, and states no price.
What it is: a one-version questionnaire answered for Ledgerwood Freight under the Growth tier, filed as final. The author is Theo Gallagher, Solutions Engineer at B-Brain.
Commits: it states "Availability commitment: 99.5 per cent. Measured monthly; service credits apply for breaches." It also gives P1 first response "within one business hour during UK business hours" and a nightly refresh "by 07:00 your local time on business days".
Unusual: nothing departs from the standard Growth terms. Service credits are for availability breaches only, so a data freshness miss earns no credit. Single sign-on is stated as an Enterprise feature.
Not settled: the document names no signatory, no price, no term and no dates beyond its creation. The audit certification is not named, and the report is available only under NDA. It does not say whether the answers were attached to an order form.
As found in this document
Current to 9 Oct 26- Availability99.5 per cent. Measured monthly; service credits apply for breaches.99.5 per cent. Measured monthly; service credits apply for breaches. · Source: object_read:doc_052_001
- P1 first responsewithin one business hour during UK business hourswithin one business hour during UK business hours · Source: object_read:doc_052_001
- Data refreshcompleted nightly by 07:00 your local time on business dayscompleted nightly by 07:00 your local time on business days · Source: object_read:doc_052_001
- Service creditsGrowth tier service credits apply for availability breaches onlyGrowth tier service credits apply for availability breaches only · Source: object_read:doc_052_001