Marrowby Foods - Security Questionnaire
Documentfinal Marrowby Foods: documents · security_questionnaire · final · 2026-09-20
Completed security questionnaire for Marrowby Foods, answered by Hannah Lowe on 20 Sep 2026. It states a P1 first response of one business hour for Growth, TLS 1.2 minimum, UK data in the customer's Snowflake account, and SAML 2.0 single sign-on for Growth at no extra cost.
What it says
What this says
Current to 11 Oct 26Completed security questionnaire for Marrowby Foods, answered by Hannah Lowe on 20 Sep 2026. It states a P1 first response of one business hour for Growth, TLS 1.2 minimum, UK data in the customer's Snowflake account, and SAML 2.0 single sign-on for Growth at no extra cost.
What it is: a final, completed security questionnaire in the Marrowby Foods security folder, written by Hannah Lowe, Solutions Engineer at B-Brain. It is a set of answers, not a contract, and states no price.
Commits: it states a first response to critical issues "within one business hour", escalation to engineering within two hours and a root cause summary within 24 hours. Logs are retained for 90 days and data stays in the customer's UK Snowflake account.
Unusual: it offers SAML 2.0 single sign-on for "Growth tier and above at no extra cost". The standard tier list places SSO and SCIM at Enterprise, so this needs checking against the order form. The provisioning answer says "SCML", which looks like a typo for SCIM.
Not settled: the document does not say which tier Marrowby Foods holds, whether answers are contractual, or who at the customer asked for it.
As found in this document
Current to 9 Oct 26- Critical incident first response (Growth tier)within one business hourSource: object_read:doc_049_001
- Escalation to engineeringwithin two hoursSource: object_read:doc_049_001
- Root cause analysis and summarywithin 24 hoursSource: object_read:doc_049_001
- Deprovisioningon request within one business dayon request within one business day · Source: object_read:doc_049_001
- Audit log retentionLogin and data access logs retained for 90 daysLogin and data access logs retained for 90 days · Source: object_read:doc_049_001
- Encryption in transitTLS 1.2 minimumSource: object_read:doc_049_001
- Data locationEntirely within your Snowflake account in your chosen geographic region (UK)Entirely within your Snowflake account in your chosen geographic region (UK) · Source: object_read:doc_049_001
The document
Body
Unusual terms
Current to 9 Oct 26- SAML 2.0 SSO for Growth tier at no extra cost
- Root cause summary within 24 hours
- Escalation to engineering within two hours