What it says
What this says
Current to 11 Oct 26Draft proposal by Lewis Kerr dated 25 Apr 2025 for the Starter tier: £6,000 implementation over 4 weeks and a £22,000 annual subscription, £28,000 for year one. It states no availability or P1 response commitment.
What it is: an unsigned, DRAFT proposal for Starter (one team, up to 15 users, 4 connectors), prepared by Lewis Kerr, Account Executive. It is a sales offer, not a contract.
Commits: if accepted, implementation is "a fixed fee" of £6,000 over 4 weeks, with go-live at the end of week 4. The subscription is £22,000 for 12 months, "annual, billed in advance".
Unusual: "It renews at our then-current rate unless varied by written agreement", so there is no renewal cap. The £22,000 matches the v2 Starter list rather than the v1 list of £19,500, although the proposal predates v2 new business.
Not settled: no signature, order form, service levels, credits or payment terms are stated. The evidence does not show whether the customer accepted.
As found in this document
Current to 9 Oct 26- Price£22,000Source: object_read:doc_041_001
- Implementation fee£6,000, fixed fee, 4 weeksSource: object_read:doc_041_001
- Annual subscription£22,000, 12 monthsSource: object_read:doc_041_001
- Year one total£28,000Source: object_read:doc_041_001
- BillingThe subscription is annual, billed in advanceThe subscription is annual, billed in advance · Source: object_read:doc_041_001
- Go-liveLive: End of week 4Source: object_read:doc_041_001
- ConnectorsAll named connectors will be operational within this timeframeAll named connectors will be operational within this timeframe · Source: object_read:doc_041_001
- Renewal rateIt renews at our then-current rate unless varied by written agreementIt renews at our then-current rate unless varied by written agreement · Source: object_read:doc_041_001
The document
Body
Unusual terms
Current to 9 Oct 26- Renews at then-current rate, no cap stated
- Subscription price matches v2 Starter list in an April 2025 proposal
- No service levels stated