Tallowfield Health Partners - Order Form (signed)
Documentexecuted Tallowfield Health Partners: documents · order_form · executed · 2026-06-12
Executed order form for the Starter tier, 1 Jul 2026 to 30 Jun 2027, at £22,000 a year plus a £6,000 one-off implementation (£28,000 total). SLA: availability 99.5%, P1 first response 4 business hours, 5% service credit.
What it says
What this says
Current to 11 Oct 26Executed order form for the Starter tier, 1 Jul 2026 to 30 Jun 2027, at £22,000 a year plus a £6,000 one-off implementation (£28,000 total). SLA: availability 99.5%, P1 first response 4 business hours, 5% service credit.
What it is: an order form between Tallowfield Health Partners and B-Brain Limited, dated 12 June 2026 and signed by Jordan Pike and the customer's Chief Financial Officer. It sits under the Master Service Agreement dated 1 July 2026.
Commits: "Annual in advance, due on or before 1 July 2026" with "Net 30 days from invoice", in GBP. Service levels are availability 99.5%, P1 first response 4 business hours, and a service credit of "5% of monthly fee per month of breach" on an availability basis only.
Unusual: nothing off the standard Starter terms. The Starter price matches the v2 list and no discount is shown. The implementation line says 4 weeks and up to 4 connectors, with no connector go-live dates.
Not settled: the text gives no user or connector limits beyond the implementation line, no renewal or notice terms, and no data freshness commitment. The customer signatory is named only by role, not by name.
As found in this document
Current to 9 Oct 26- Date end30 Jun 2027Source: object_read:doc_031_006
- Date signed12 Jun 2026Source: object_read:doc_031_006
- Date start1 Jul 2026Source: object_read:doc_031_006
- Price£22,000Source: object_read:doc_031_006
- Availability99.5%Source: object_read:doc_031_006
- P1 First Response4 business hoursSource: object_read:doc_031_006
- Service Credit BasisAvailabilitySource: object_read:doc_031_006
- Service Credit5% of monthly fee per month of breach5% of monthly fee per month of breach · Source: object_read:doc_031_006
- Subscription price£22,000 AnnualSource: object_read:doc_031_006
- Implementation£6,000 One-off (4 weeks, up to 4 connectors)£6,000 One-off (4 weeks, up to 4 connectors) · Source: object_read:doc_031_006
- Total Contract Value£28,000Source: object_read:doc_031_006
- Payment dueNet 30 days from invoiceSource: object_read:doc_031_006
- InvoicingAnnual in advance, due on or before 1 July 2026Annual in advance, due on or before 1 July 2026 · Source: object_read:doc_031_006