What it says
What this says
Current to 11 Oct 26Executed Master Services Agreement for the Starter tier, signed 12 Jun 2026. Recurring annual fee £22,000, availability 99.5%, P1 first response within four business hours. Term runs 1 Jul 2026 to 30 Jun 2027 and renews automatically.
What it is: the executed Master Services Agreement, version 1, between B-Brain and Tallowfield Health Partners. It covers the Starter tier plus a £6,000 Starter implementation, and the stored status of executed matches the text.
Commits: "Recurring Annual Fee:" is £22,000, due in advance on or before 1 Jul 2026, on net thirty days terms. Availability is 99.5% and P1 first response is within four business hours.
Unusual: renewal is automatic for successive one-year periods unless written non-renewal notice is given at least thirty days before term end. That is a short window against a CSM renewal notice routine.
Not settled: the signature blocks show blank lines for name and title, so the text does not show who signed for either side. It does not state a connector go-live date or a user count.
As found in this document
Current to 9 Oct 26- Date end30 Jun 2027Source: object_read:doc_031_004
- Date renewal30 Jun 2027Source: object_read:doc_031_004
- Date signed12 Jun 2026Source: object_read:doc_031_004
- Date start1 Jul 2026Source: object_read:doc_031_004
- Price£22,000Source: object_read:doc_031_004
- Recurring Annual Fee£22,000, due in advance on or before 1 Jul 2026, then annually thereafter£22,000, due in advance on or before 1 Jul 2026, then annually thereafter · Source: object_read:doc_031_004
- Implementation fee£6,000Source: object_read:doc_031_004
- Payment termsNet thirty days from invoiceSource: object_read:doc_031_004
- Availability99.5% uptime, measured monthlySource: object_read:doc_031_004
- P1 incident responseFirst response within four business hoursFirst response within four business hours · Source: object_read:doc_031_004
- Service creditfive percent of that month's Recurring Annual Fee if availability is not metfive percent of that month's Recurring Annual Fee if availability is not met · Source: object_read:doc_031_004
- Data freshnessNot covered by service credit under the Starter tierNot covered by service credit under the Starter tier · Source: object_read:doc_031_004
- Nightly refreshcomplete by 07:00 customer local time on business dayscomplete by 07:00 customer local time on business days · Source: object_read:doc_031_004
- ConnectorsConnectors to up to four of the Customer's systemsConnectors to up to four of the Customer's systems · Source: object_read:doc_031_004
- Non-renewal noticeat least thirty days before the end of the then-current Termat least thirty days before the end of the then-current Term · Source: object_read:doc_031_004
The document
Body
Unusual terms
Current to 9 Oct 26- automatic one-year renewals
- thirty days non-renewal notice
- B-Brain may terminate if payment is more than thirty days overdue