Tallowfield Health Partners: documents logo

Tallowfield Health Partners - Master Services Agreement (signed)

Documentexecuted

Tallowfield Health Partners: documents logo Tallowfield Health Partners: documents · contract · executed · 2026-06-12

Executed Master Services Agreement for the Starter tier, signed 12 Jun 2026. Recurring annual fee £22,000, availability 99.5%, P1 first response within four business hours. Term runs 1 Jul 2026 to 30 Jun 2027 and renews automatically.

What it says

What this says

Current to 11 Oct 26

Executed Master Services Agreement for the Starter tier, signed 12 Jun 2026. Recurring annual fee £22,000, availability 99.5%, P1 first response within four business hours. Term runs 1 Jul 2026 to 30 Jun 2027 and renews automatically.

What it is: the executed Master Services Agreement, version 1, between B-Brain and Tallowfield Health Partners. It covers the Starter tier plus a £6,000 Starter implementation, and the stored status of executed matches the text.

Commits: "Recurring Annual Fee:" is £22,000, due in advance on or before 1 Jul 2026, on net thirty days terms. Availability is 99.5% and P1 first response is within four business hours.

Unusual: renewal is automatic for successive one-year periods unless written non-renewal notice is given at least thirty days before term end. That is a short window against a CSM renewal notice routine.

Not settled: the signature blocks show blank lines for name and title, so the text does not show who signed for either side. It does not state a connector go-live date or a user count.

AI · claude-sonnet-5-5 · 11 Oct 2026

As found in this document

Current to 9 Oct 26
  • Date end30 Jun 2027Source: object_read:doc_031_004
  • Date renewal30 Jun 2027Source: object_read:doc_031_004
  • Date signed12 Jun 2026Source: object_read:doc_031_004
  • Date start1 Jul 2026Source: object_read:doc_031_004
  • Price£22,000Source: object_read:doc_031_004
  • Recurring Annual Fee£22,000, due in advance on or before 1 Jul 2026, then annually thereafter£22,000, due in advance on or before 1 Jul 2026, then annually thereafter · Source: object_read:doc_031_004
  • Implementation fee£6,000Source: object_read:doc_031_004
  • Payment termsNet thirty days from invoiceSource: object_read:doc_031_004
  • Availability99.5% uptime, measured monthlySource: object_read:doc_031_004
  • P1 incident responseFirst response within four business hoursFirst response within four business hours · Source: object_read:doc_031_004
  • Service creditfive percent of that month's Recurring Annual Fee if availability is not metfive percent of that month's Recurring Annual Fee if availability is not met · Source: object_read:doc_031_004
  • Data freshnessNot covered by service credit under the Starter tierNot covered by service credit under the Starter tier · Source: object_read:doc_031_004
  • Nightly refreshcomplete by 07:00 customer local time on business dayscomplete by 07:00 customer local time on business days · Source: object_read:doc_031_004
  • ConnectorsConnectors to up to four of the Customer's systemsConnectors to up to four of the Customer's systems · Source: object_read:doc_031_004
  • Non-renewal noticeat least thirty days before the end of the then-current Termat least thirty days before the end of the then-current Term · Source: object_read:doc_031_004

The document

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Unusual terms

Current to 9 Oct 26
  • automatic one-year renewals
  • thirty days non-renewal notice
  • B-Brain may terminate if payment is more than thirty days overdue

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