What it says
What this says
Current to 11 Oct 26Unexecuted draft MSA v2 prepared 14 May 2026 for the Starter tier: £22,000 recurring annual fee plus £6,000 implementation, 99.5% availability, P1 first response within four business hours. Term runs 1 Jul 2026 to 30 Jun 2027 with auto-renewal.
What it is: a draft Master Services Agreement, version 2, filed under the customer's Contracts folder. The text says "This version is a DRAFT and is not yet executed", and all signature blocks are blank.
Commits (if signed): "Recurring Annual Fee: £22,000, due in advance on or before 1 Jul 2026", net thirty days, 99.5% availability, and a five percent credit for availability failure. Data freshness is "Not covered by service credit under the Starter tier."
Unusual: auto-renewal for successive one-year periods unless written notice is given "at least thirty days before the end" of the term. The £22,000 matches the v2 Starter list price.
Not settled: the document does not show who signed, whether an executed copy exists, or whether v1 was superseded. As a draft it is an open item, not contracted terms, and an executed order form would override it.
As found in this document
Current to 9 Oct 26- Date end30 Jun 2027Source: object_read:doc_031_003
- Date renewal30 Jun 2027Source: object_read:doc_031_003
- Date start1 Jul 2026Source: object_read:doc_031_003
- Price£22,000Source: object_read:doc_031_003
- Recurring Annual Fee£22,000, due in advance on or before 1 Jul 2026, then annually thereafter£22,000, due in advance on or before 1 Jul 2026, then annually thereafter · Source: object_read:doc_031_003
- Implementation - Starter£6,000Source: object_read:doc_031_003
- Payment termsNet thirty days from invoiceSource: object_read:doc_031_003
- Availability99.5% uptime, measured monthlySource: object_read:doc_031_003
- P1 incident responseFirst response within four business hoursFirst response within four business hours · Source: object_read:doc_031_003
- Service creditsfive percent of that month's Recurring Annual Fee if availability is not metfive percent of that month's Recurring Annual Fee if availability is not met · Source: object_read:doc_031_003
- Data freshnessNot covered by service credit under the Starter tierNot covered by service credit under the Starter tier · Source: object_read:doc_031_003
- Nightly refreshcomplete by 07:00 customer local time on business dayscomplete by 07:00 customer local time on business days · Source: object_read:doc_031_003
- Non-renewal noticeat least thirty days before the end of the then-current Termat least thirty days before the end of the then-current Term · Source: object_read:doc_031_003
The document
Body
Unusual terms
Current to 9 Oct 26- Auto-renewal for successive one-year periods
- Thirty days non-renewal notice
- B-Brain may terminate if payment more than thirty days overdue