What it says
What this says
Current to 11 Oct 26Draft proposal of 10 Apr 2026 for the Starter tier: £22,000 a year plus £6,000 implementation, £28,000 first year. Four business hours P1 first response, nightly refresh by 07:00 New York time. Net 30 days, one-year term with auto-renewal.
What it is: a draft proposal prepared by B-Brain for Tallowfield Health Partners, Starter tier, stated as "Status: Draft" and dated 10 Apr 2026. It is an open item, not a contract.
Commits: nothing binding yet. It sets out "Annual Recurring Cost (Year 2 onwards): £22,000", "Payment Terms: Net 30 days" and "P1 first response: four business hours".
Unusual: auto-renewal "unless either party provides 30 days' notice", and a refresh deadline tied to New York time. The availability commitment is only "Standard availability commitment for Starter tier", with no percentage stated.
Not settled: the evidence does not show that it was issued, accepted or signed, and no named customer contact or signatory appears. Contract term runs from go-live, so no start or end date is fixed.
As found in this document
Current to 9 Oct 26- Price£22,000Source: object_read:doc_031_001
- Starter subscription (annual)£22,000Source: object_read:doc_031_001
- Implementation, Starter (four weeks, up to four connectors)£6,000Source: object_read:doc_031_001
- Total First Year£28,000Source: object_read:doc_031_001
- Annual Recurring Cost (Year 2 onwards)£22,000Source: object_read:doc_031_001
- Payment TermsNet 30 daysSource: object_read:doc_031_001
- Contract TermOne year from go-live, with auto-renewal unless either party provides 30 days' noticeOne year from go-live, with auto-renewal unless either party provides 30 days' notice · Source: object_read:doc_031_001
- P1 first responsefour business hoursSource: object_read:doc_031_001
- Nightly data refreshcomplete by 07:00 New York time on business dayscomplete by 07:00 New York time on business days · Source: object_read:doc_031_001
- AvailabilityStandard availability commitment for Starter tierStandard availability commitment for Starter tier · Source: object_read:doc_031_001
- Service creditService credit for availability missesService credit for availability misses · Source: object_read:doc_031_001
- Go-livelive within four weeks of signaturelive within four weeks of signature · Source: object_read:doc_031_001
The document
Body
Unusual terms
Current to 9 Oct 26- auto-renewal with 30 days' notice
- refresh deadline in New York time
- no availability percentage stated