What it says
What this says
Current to 11 Oct 26Executed order form for the Growth tier, 1 Jun 2026 to 31 May 2027. Subscription £50,000 per year plus £12,000 one-off implementation, total contract value £62,000. Availability 99.5%, P1 first response 1 hour, no discount.
What it is: an executed order form under the MSA between B-Brain and Copperwick Logistics, dated 15 May 2026. It takes precedence over any earlier draft, proposal or quotation.
Commits: "The subscription is billed annually in advance" with invoices "payable within 30 days of the invoice date". Availability is 99.5% and P1 first response is 1 hour.
Unusual: the service credit is "10% of one month's fee, for availability breaches only", so data freshness is not credited. The £62,000 total includes the one-off fee; the annual subscription is £50,000, at the v2 list price with no discount.
Not settled: the signature table gives no name for the Copperwick signatory, only "Authorised signatory". The text states no auto-renewal or notice period, and the connector count is only "up to eight connectors" in the implementation line.
As found in this document
Current to 9 Oct 26- Date end31 May 2027Source: object_read:doc_030_007
- Date renewal31 May 2027Source: object_read:doc_030_007
- Date signed15 May 2026Source: object_read:doc_030_007
- Date start1 Jun 2026Source: object_read:doc_030_007
- Price£50,000Source: object_read:doc_030_007
- Availability99.5%Source: object_read:doc_030_007
- P1 first response1 hourSource: object_read:doc_030_007
- Service credit10% of one month's fee, for availability breaches only10% of one month's fee, for availability breaches only · Source: object_read:doc_030_007
- Annual recurring subscription£50,000Source: object_read:doc_030_007
- One-off implementation fee£12,000Source: object_read:doc_030_007
- Total contract value£62,000Source: object_read:doc_030_007
- BillingThe subscription is billed annually in advanceThe subscription is billed annually in advance · Source: object_read:doc_030_007
- Payment termsInvoices are payable within 30 days of the invoice dateInvoices are payable within 30 days of the invoice date · Source: object_read:doc_030_007
- DiscountNo discount applies to any line on this order formNo discount applies to any line on this order form · Source: object_read:doc_030_007
The document
Body
Unusual terms
Current to 9 Oct 26- Service credit for availability only, not data freshness
- Growth tier with 1 hour P1 first response