Copperwick Logistics - Master Services Agreement (signed)
Documentexecuted Copperwick Logistics: documents · contract · executed · 2026-05-15
Executed MSA signed 15 May 2026 for the Growth tier: £50,000 annual subscription plus £12,000 one-off implementation. Availability 99.5%, P1 first response 1 business hour. Term runs 1 Jun 2026 to 31 May 2027.
What it says
What this says
Current to 11 Oct 26Executed MSA signed 15 May 2026 for the Growth tier: £50,000 annual subscription plus £12,000 one-off implementation. Availability 99.5%, P1 first response 1 business hour. Term runs 1 Jun 2026 to 31 May 2027.
What it is: the executed Master Services Agreement between B-Brain and Copperwick Logistics, signed 15 May 2026. It states "Total contract value: £62,000", made up of the annual subscription and the one-off implementation fee.
Commits: availability of 99.5%, P1 first response of 1 business hour, and a service credit of 10% of one month's fee for a month in which availability is missed. Invoices are payable within 30 days, the subscription is invoiced annually in advance.
Unusual: the subscription "renews only by written agreement of both parties", so there is no automatic renewal. Data freshness is expressly not a credited measure.
Not settled: the customer signatory is not named, only "Authorised signatory". The text does not state a renewal notice period or connector go-live dates.
As found in this document
Current to 9 Oct 26- Date end31 May 2027Source: object_read:doc_030_005
- Date signed15 May 2026Source: object_read:doc_030_005
- Date start1 Jun 2026Source: object_read:doc_030_005
- Price£50,000Source: object_read:doc_030_005
- Availability99.5%Source: object_read:doc_030_005
- P1 first response1 business hourSource: object_read:doc_030_005
- Service credit10% of one month's fee for a month in which the availability commitment is missed10% of one month's fee for a month in which the availability commitment is missed · Source: object_read:doc_030_005
- Annual subscription£50,000, invoiced annually in advance£50,000, invoiced annually in advance · Source: object_read:doc_030_005
- Implementation fee£12,000, fixed, one-offSource: object_read:doc_030_005
- Payment termsInvoices are payable within 30 days of the invoice dateInvoices are payable within 30 days of the invoice date · Source: object_read:doc_030_005
- Implementation scopeeight weeks, up to eight connectorseight weeks, up to eight connectors · Source: object_read:doc_030_005
The document
Body
Unusual terms
Current to 9 Oct 26- Renews only by written agreement
- Data freshness not credited
- No discount on either line