What it says
What this says
Current to 11 Oct 26Executed order form signed 7 Apr 2026 adding five connectors to the existing Growth subscription at £5,000 per year, co-termed to 31 Oct 2026, with a term value of £2,836. Growth service levels apply: availability 99.5%, P1 first response 1 business hour.
What it is: an executed order form under the Master Services Agreement. It adds "Additional 5 connectors" to the Growth subscription and does not change the 40 licensed users.
Commits: the annual recurring price is £5,000, and the total contract value for the term is £2,836 because the add-on is co-termed. Billing is annual, payment is 30 days from invoice date, in GBP.
Unusual: the add-on ends on 31 Oct 2026 with the Growth term and "is renewed together with it". The signature block shows the customer side only as an "Authorised signatory", so the signer is not named.
Not settled: the order form states no connector go-live commitment, and it does not give the renewal price of the Growth subscription itself.
As found in this document
Current to 9 Oct 26- Date end31 Oct 2026Source: object_read:doc_025_013
- Date renewal31 Oct 2026Source: object_read:doc_025_013
- Date signed7 Apr 2026Source: object_read:doc_025_013
- Date start8 Apr 2026Source: object_read:doc_025_013
- Price£5,000Source: object_read:doc_025_013
- Annual recurring price of add-on£5,000Source: object_read:doc_025_013
- Total contract value for the term£2,836Source: object_read:doc_025_013
- Billing frequencyannualSource: object_read:doc_025_013
- Payment terms30 days from invoice dateSource: object_read:doc_025_013
- Invoice currencyGBPSource: object_read:doc_025_013
- Availability99.5%Source: object_read:doc_025_013
- P1 first response1 business hourSource: object_read:doc_025_013
- Service credit10% of one month's fee, for availability breaches only10% of one month's fee, for availability breaches only · Source: object_read:doc_025_013
- Licensed users40, unchanged by this order formSource: object_read:doc_025_013
The document
Body
Unusual terms
Current to 9 Oct 26- Co-termed to 31 Oct 2026
- Part-term value of £2,836 against £5,000 annual price
- Customer signatory not named