Clonvara Insurance Services - Security Questionnaire
Documentfinal Clonvara Insurance Services: documents · security_questionnaire · final · 2025-08-29
Security questionnaire completed by Hannah Lowe, Solutions Engineer, for the Growth tier discussion. It states the brain runs inside the customer's own Snowflake account, with a P1 first response of one business hour. It states no price.
What it says
What this says
Current to 11 Oct 26Security questionnaire completed by Hannah Lowe, Solutions Engineer, for the Growth tier discussion. It states the brain runs inside the customer's own Snowflake account, with a P1 first response of one business hour. It states no price.
What it is: a final questionnaire from B-Brain's Solutions Engineer, prepared for the Dublin customer. For Growth, it says the questionnaire and a follow-up call are the security review.
Commits: the P1 first response is one business hour and the nightly refresh completes by 07:00 customer local time on business days. Growth credits apply for availability only.
Unusual: nothing off standard terms. Availability is not given as a figure; it defers to the standard Growth commitment unless an executed order form changes it.
Not settled: whether dedicated EU data residency is required, and which source systems are in scope for the first connectors. The document is not a contract, carries no price, and the data processing agreement is still to be agreed before any data is connected.
As found in this document
Current to 9 Oct 26- AvailabilityThe standard Growth availability commitment applies unless an executed order form changes it.The standard Growth availability commitment applies unless an executed order form changes it. · Source: object_read:doc_025_001
- P1 first responseGrowth has a priority-one first response of one business hour.Growth has a priority-one first response of one business hour. · Source: object_read:doc_025_001
- Nightly refreshThe nightly refresh completes by 07:00 customer local time on business days, on every tier.The nightly refresh completes by 07:00 customer local time on business days, on every tier. · Source: object_read:doc_025_001
- Service creditsOn Growth, credits apply for availability only.On Growth, credits apply for availability only. · Source: object_read:doc_025_001
- Data processing agreementAgreed before any data is connected.Agreed before any data is connected. · Source: object_read:doc_025_001