What it says
What this says
Current to 11 Oct 26Draft proposal of 25 Feb 2026 from Matteo Ricci for an Enterprise deployment. It states an annual subscription of £120,500 and a first-year deal value of £150,500 including the one-off implementation fee. It is not agreed and states no availability or P1 response figures.
What it is: a draft proposal, marked "Draft for discussion. Not yet agreed with Hollowmere Care Group." It proposes the Enterprise tier for a company-wide deployment over family and commissioner contact, incident records and fee invoicing.
Commits: nothing binding. It states "Annual subscription, Enterprise" at £120,500 and a total deal value of £150,500, invoiced "annually in advance on 30-day terms". The implementation fee is one-off and not repeated at renewal.
Unusual: the annual price is above the v2 Enterprise list of £125,000? No, it is below it; the document does not explain how £120,500 was reached or whether any discount applies. Service levels are only referred to as the Enterprise service levels, with no figures.
Not settled: the final connector list, the security review timetable and the start date are all open. No order form is referenced, and the evidence does not show whether one was signed.
As found in this document
Current to 9 Oct 26- Price£120,500Source: object_read:doc_023_001
- Annual subscription, Enterprise£120,500Source: object_read:doc_023_001
- Total deal value, including the one-off implementation fee£150,500Source: object_read:doc_023_001
- BillingSubscription is invoiced annually in advance on 30-day termsSubscription is invoiced annually in advance on 30-day terms · Source: object_read:doc_023_001
The document
Body
Unusual terms
Current to 9 Oct 26- Draft, not agreed
- Service levels referenced without figures