Wrenfield Property Management - Master Services Agreement (signed)
Documentexecuted Wrenfield Property Management: documents · contract · executed · 2026-02-13
Master services agreement for the Starter tier, term 1 Mar 2026 to 28 Feb 2027. Availability 99.5%, P1 first response 4 business hours, subscription £22,000 a year invoiced upfront plus £6,000 implementation. The customer signatory is not named in the text.
What it says
What this says
Current to 11 Oct 26Master services agreement for the Starter tier, term 1 Mar 2026 to 28 Feb 2027. Availability 99.5%, P1 first response 4 business hours, subscription £22,000 a year invoiced upfront plus £6,000 implementation. The customer signatory is not named in the text.
What it is: Master services agreement between B-Brain Limited and Wrenfield Property Management for the Starter tier, filed as executed. Tom Ashdown signed for B-Brain as Account Executive.
Commits: The term is "one year commencing 1 Mar 2026 and concluding on 28 Feb 2027". The subscription is £22,000 invoiced upfront, implementation is £6,000, and total contract value is £28,000.
Service levels: Availability 99.5%, P1 first response 4 business hours, a 5% service credit and a nightly refresh by 07:00. These are the standard Starter terms.
Unusual: "Early termination incurs no penalty" sits beside a right to terminate only at term end on 90 days' notice, which is ambiguous. No discount is stated, and £22,000 is the v2 Starter list price.
Not settled: The customer signatory is unnamed and the signature lines are blank in the text. The document states no auto-renewal and no connector go-live date.
As found in this document
Current to 9 Oct 26- Date end28 Feb 2027Source: object_read:doc_021_004
- Date signed13 Feb 2026Source: object_read:doc_021_004
- Date start1 Mar 2026Source: object_read:doc_021_004
- Price£22,000Source: object_read:doc_021_004
- Availability99.5% (measured on a monthly basis)99.5% (measured on a monthly basis) · Source: object_read:doc_021_004
- P1 incident first response4 business hoursSource: object_read:doc_021_004
- Service credit5% of one month's subscription fee, payable if availability falls below 99.5%5% of one month's subscription fee, payable if availability falls below 99.5% · Source: object_read:doc_021_004
- Data refreshData refresh cycles complete nightly by 07:00 customer local time on business daysData refresh cycles complete nightly by 07:00 customer local time on business days · Source: object_read:doc_021_004
- Annual subscription fee£22,000, invoiced upfrontSource: object_read:doc_021_004
- Implementation fee£6,000, payable within 30 days of invoice£6,000, payable within 30 days of invoice · Source: object_read:doc_021_004
- Total Contract Value£28,000Source: object_read:doc_021_004
- ImplementationOnboard Customer over four weeks, establishing connections to up to four data sourcesOnboard Customer over four weeks, establishing connections to up to four data sources · Source: object_read:doc_021_004
- TerminationEither party may terminate at the end of the contract term on 90 days' notice. Early termination incurs no penalty.Either party may terminate at the end of the contract term on 90 days' notice. Early termination incurs no penalty. · Source: object_read:doc_021_004
The document
Body
Unusual terms
Current to 9 Oct 26- Early termination incurs no penalty
- Termination only at term end on 90 days' notice
- Customer signatory unnamed in the text