Silverbeck Energy Services - Order Form (signed)
Documentexecuted Silverbeck Energy Services: documents · order_form · executed · 2025-11-14
Executed order form for Company Brain Starter, 1 Dec 2025 to 30 Nov 2026. Availability 99.5%, P1 first response 4 business hours, annual subscription £19,500 plus £6,000 one-off implementation, total contract value £25,500.
What it says
What this says
Current to 11 Oct 26Executed order form for Company Brain Starter, 1 Dec 2025 to 30 Nov 2026. Availability 99.5%, P1 first response 4 business hours, annual subscription £19,500 plus £6,000 one-off implementation, total contract value £25,500.
What it is: the executed order form between B-Brain and Silverbeck Energy Services, ordered 14 Nov 2025 by Account Executive Lewis Kerr. It covers the Starter subscription and Starter implementation.
Commits: "Availability SLA | 99.5%", "P1 First Response | 4 business hours" and a service credit of "5% of one month's subscription fee". All connectors must be live within 28 days, with nightly refresh by 07:00 customer local time on business days.
Unusual: renewal is "Automatic unless either party provides 90 days' written notice". The discount line is left as "...", so no discount is stated.
Not settled: the signature blocks show no named signatories, so the evidence does not show who signed for Silverbeck. The text does not state the renewal price, and the subscription price is the figure in this document only.
As found in this document
Current to 9 Oct 26- Date end30 Nov 2026Source: object_read:doc_019_006
- Date renewal30 Nov 2026Source: object_read:doc_019_006
- Date signed14 Nov 2025Source: object_read:doc_019_006
- Date start1 Dec 2025Source: object_read:doc_019_006
- Price£19,500Source: object_read:doc_019_006
- Availability SLA99.5%Source: object_read:doc_019_006
- P1 First Response4 business hoursSource: object_read:doc_019_006
- Service Credit (per breach)5% of one month's subscription fee5% of one month's subscription fee · Source: object_read:doc_019_006
- Nightly RefreshBy 07:00 customer local time, business daysBy 07:00 customer local time, business days · Source: object_read:doc_019_006
- Included Connectors4 (configurable)Source: object_read:doc_019_006
- Included Users15 (soft limit)Source: object_read:doc_019_006
- Annual Subscription£19,500Source: object_read:doc_019_006
- Implementation fee£6,000 one-offSource: object_read:doc_019_006
- Total Contract Value£25,500Source: object_read:doc_019_006
- Billing FrequencyAnnual, in advanceSource: object_read:doc_019_006
- Payment Terms30 days net from invoice dateSource: object_read:doc_019_006
- Contract Term12 months from 1 Dec 2025 to 30 Nov 202612 months from 1 Dec 2025 to 30 Nov 2026 · Source: object_read:doc_019_006
- RenewalAutomatic unless either party provides 90 days' written noticeAutomatic unless either party provides 90 days' written notice · Source: object_read:doc_019_006
- Live CommitmentAll connectors live within 28 daysAll connectors live within 28 days · Source: object_read:doc_019_006
The document
Body
Unusual terms
Current to 9 Oct 26- Automatic renewal unless 90 days' written notice
- Connectors live within 28 days
- Discount line left as an ellipsis