Silverbeck Energy Services - Master Services Agreement v2
Documentdraft Silverbeck Energy Services: documents · contract · draft · 2025-10-24
Unexecuted draft Master Services Agreement for the Starter tier, prepared 24 Oct 2025. It states 99.5% availability, P1 first response of 4 business hours and a £19,500 annual fee, plus a £6,000 implementation fee.
What it says
What this says
Current to 11 Oct 26Unexecuted draft Master Services Agreement for the Starter tier, prepared 24 Oct 2025. It states 99.5% availability, P1 first response of 4 business hours and a £19,500 annual fee, plus a £6,000 implementation fee.
What it is: a draft MSA v2 between B-Brain Ltd and Silverbeck Energy Services, marked "DRAFT, NOT YET EXECUTED". The signature block is blank, so it binds no one.
Commits: Starter scope of 15 named users and up to four connectors, 99.5% monthly availability, P1 first response of 4 business hours, and a 5% service credit as sole remedy. Payment is net 30 days, with annual billing in advance.
Unusual: automatic 12-month renewal unless 90 days' notice is given, and B-Brain may suspend services if invoices stay unpaid for 15 days. Renewal pricing follows the then-current price list.
Not settled: the document does not show whether an executed copy exists. If one does, it supersedes this draft. The £19,500 fee matches the v1 Starter list price in the company brief.
As found in this document
Current to 9 Oct 26- Date end30 Nov 2026Source: object_read:doc_019_003
- Date renewal30 Nov 2026Source: object_read:doc_019_003
- Date start1 Dec 2025Source: object_read:doc_019_003
- Price£19,500Source: object_read:doc_019_003
- Availability99.5% platform availability on a monthly basis99.5% platform availability on a monthly basis · Source: object_read:doc_019_003
- P1 first response4 business hoursSource: object_read:doc_019_003
- P2 first responseNext business daySource: object_read:doc_019_003
- P3 first responseWithin 5 business daysSource: object_read:doc_019_003
- Data refreshNightly, complete by 07:00 customer local time on business daysNightly, complete by 07:00 customer local time on business days · Source: object_read:doc_019_003
- Service credit5% of that month's subscription fee if monthly availability falls below 99.5%5% of that month's subscription fee if monthly availability falls below 99.5% · Source: object_read:doc_019_003
- Annual subscription fee£19,500Source: object_read:doc_019_003
- Implementation fee£6,000 one-time fixed fee, payable on the Effective Date£6,000 one-time fixed fee, payable on the Effective Date · Source: object_read:doc_019_003
- Total Contract Value£25,500Source: object_read:doc_019_003
- Payment termsNet 30 days from invoice dateSource: object_read:doc_019_003
- Billing cycleAnnual, invoiced in advanceSource: object_read:doc_019_003
- Implementation timelineCommence on 1 December 2025 and complete within four weeksCommence on 1 December 2025 and complete within four weeks · Source: object_read:doc_019_003
- Renewal notice90 days' written notice of non-renewal90 days' written notice of non-renewal · Source: object_read:doc_019_003
The document
Body
Unusual terms
Current to 9 Oct 26- Automatic 12-month renewal unless 90 days' notice
- Suspension of services after 15 days unpaid
- Service credits are sole remedy and not cumulative
- Renewal at then-current price list