What it says
What this says
Current to 11 Oct 26Draft proposal from Lewis Kerr dated 1 Oct 2025 for a Starter brain with 4-week implementation. Totals £25,500 (£6,000 implementation plus £19,500 annual subscription). Quotes 99.5% availability and 4 business hours P1 first response.
What it is: a sales proposal, marked "Draft for review", prepared by Lewis Kerr, Account Executive. It covers Starter tier, up to four data sources and a four-week implementation.
Commits: it is not an order form and binds no one. It states "99.5% uptime commitment", P1 first response of 4 business hours, a 5% service credit, annual billing in advance and Net 30 days payment.
Unusual: no discount is shown, and the price is the v1 list (£19,500), which sits in line with the company's earlier price book. The text says year 2 onwards is £19,500 "subject to renewal terms".
Not settled: the document does not show whether the customer accepted, whether an order form followed, or who at Silverbeck received it. No customer signatory is named. Any contracted terms must come from an executed order form, not this draft.
As found in this document
Current to 9 Oct 26- Price£25,500Source: object_read:doc_019_001
- Availability99.5% uptime commitmentSource: object_read:doc_019_001
- P1 first response4 business hoursSource: object_read:doc_019_001
- Service credit5% of the monthly subscription fee if availability falls short5% of the monthly subscription fee if availability falls short · Source: object_read:doc_019_001
- BillingAnnual in advanceSource: object_read:doc_019_001
- Payment termsNet 30 daysSource: object_read:doc_019_001
- Implementation4-week implementation, connection of up to 4 data sources4-week implementation, connection of up to 4 data sources · Source: object_read:doc_019_001
- Annual subscription from year 2£19,500 (subject to renewal terms)£19,500 (subject to renewal terms) · Source: object_read:doc_019_001