Corriemoor Foods - Master Services Agreement (signed)
Documentexecuted Corriemoor Foods: documents · contract · executed · 2023-07-14
Signed MSA for the Starter tier, 1 Aug 2023 to 31 Jul 2024, at £19,500 less 10% (£17,550) plus £6,000 implementation. Availability 99.5%, P1 first response 4 business hours. Total contract value £23,550.
What it says
What this says
Current to 11 Oct 26Signed MSA for the Starter tier, 1 Aug 2023 to 31 Jul 2024, at £19,500 less 10% (£17,550) plus £6,000 implementation. Availability 99.5%, P1 first response 4 business hours. Total contract value £23,550.
What it is: an executed master services agreement dated 14 Jul 2023 between B-Brain Ltd and Corriemoor Foods for the Starter tier. Signed for B-Brain by Nell Ashcombe; the customer signatory is shown only as "Authorised Signatory".
Commits: availability of "99.5% (measured monthly, excluding scheduled maintenance)", P1 first response of "4 business hours (07:00–17:00 UK time)", and a refresh "complete by 07:00 customer local time on business days". Credit is "5% of one month's subscription fee per calendar month of non-compliance".
Unusual: the 10% discount on the v1 list price applies to this first term only. Renewal is "Optional; either party may give 90 days' notice to cancel", so it does not state an automatic renewal.
Not settled: the term ended 31 Jul 2024. The document does not show any renewal, later term or current price, and the attached Data Processing Agreement is not included.
As found in this document
Current to 9 Oct 26- Date end31 Jul 2024Source: object_read:doc_012_004
- Date signed14 Jul 2023Source: object_read:doc_012_004
- Date start1 Aug 2023Source: object_read:doc_012_004
- Price£17,550Source: object_read:doc_012_004
- Subscription fee£19,500 less 10% discount, net £17,550, annual, in advance, payable by 30 days from invoice£19,500 less 10% discount, net £17,550, annual, in advance, payable by 30 days from invoice · Source: object_read:doc_012_004
- Implementation fee£6,000, one-off, due on signature£6,000, one-off, due on signature · Source: object_read:doc_012_004
- Total contract value£23,550Source: object_read:doc_012_004
- Availability99.5% (measured monthly, excluding scheduled maintenance)99.5% (measured monthly, excluding scheduled maintenance) · Source: object_read:doc_012_004
- P1 first response4 business hours (07:00–17:00 UK time)4 business hours (07:00–17:00 UK time) · Source: object_read:doc_012_004
- Data refreshnightly, complete by 07:00 customer local time on business daysnightly, complete by 07:00 customer local time on business days · Source: object_read:doc_012_004
- Service credit5% of one month's subscription fee per calendar month of non-compliance5% of one month's subscription fee per calendar month of non-compliance · Source: object_read:doc_012_004
- Renewal noticeOptional; either party may give 90 days' notice to cancelOptional; either party may give 90 days' notice to cancel · Source: object_read:doc_012_004
- Connectorsup to four data sources (connectors)up to four data sources (connectors) · Source: object_read:doc_012_004
The document
Body
Unusual terms
Current to 9 Oct 26- 10% first-term discount
- Renewal optional with 90 days' notice to cancel
- Customer signatory unnamed