What it says
What this says
Current to 11 Oct 26Final QBR deck prepared by Amara Obi on 23 Apr 2026 for a Growth tier customer. It reports about five active users against 40 licensed, falling, with a 1 Sep 2026 term end. It is a review, not a contract, and states no service-level figures.
What it is: a QBR deck from Amara Obi, who says she is picking the account up fresh. It is built from usage, ticket and invoice records, not from earlier reviews.
Reads: "Contracted annual recurring revenue: £44,000" and 40 licensed users against "About five" active in a 30-day average, "Down, by a little under a sixth" on the prior quarter.
Risk: the deck calls falling users a threat to the renewal and flags key-person risk. Low ticket volume is "Neutral, watch", as it could be quiet disengagement.
Not settled: pricing at renewal is "to be confirmed in writing". The deck has no questions asked, records indexed or dashboards built, and does not say whether the 1 Sep 2026 renewal happened. The deck is dated before that term end, so the outcome is unknown from this record.
As found in this document
Current to 9 Oct 26- Date end1 Sep 2026Source: object_read:doc_007_020
- Date renewal1 Sep 2026Source: object_read:doc_007_020