Brackwell Freight Ltd - Order Form (signed)
Documentexecuted Brackwell Freight Ltd: documents · order_form · executed · 2025-12-01
Executed order form under the MSA for the Growth tier at £44,000 a year, 1 Dec 2025 to 30 Nov 2026, 40 users. Availability 99.5%, P1 first response within one business hour. Service credits for availability only.
What it says
What this says
Current to 11 Oct 26Executed order form under the MSA for the Growth tier at £44,000 a year, 1 Dec 2025 to 30 Nov 2026, 40 users. Availability 99.5%, P1 first response within one business hour. Service credits for availability only.
What it is: an executed order form, signed 1 Dec 2025 by Tom Ashdown for B-Brain and an unnamed authorised signatory for Brackwell Freight Ltd. It states "Any earlier draft of this order form is superseded by this executed copy."
Commits: Growth tier at £44,000 annual price, billed annually in advance, payment 30 days from invoice. Service levels are 99.5% availability and P1 first response "within one business hour", with nightly refresh "complete by 07:00 customer local time on business days".
Unusual: nothing off the standard Growth terms. No discount is applied, and credits cover availability only, not data freshness.
Not settled: the customer signatory is not named, so the decision-maker is unknown. No connector delivery dates are stated. Renewal notice is left to the MSA, and the end date of 30 Nov 2026 is close to the as-of date, so the renewal is the live issue. The document does not state the renewal price.
As found in this document
Current to 9 Oct 26- Date end30 Nov 2026Source: object_read:doc_002_022
- Date signed1 Dec 2025Source: object_read:doc_002_022
- Date start1 Dec 2025Source: object_read:doc_002_022
- Price£44,000Source: object_read:doc_002_022
- Availability99.5%Source: object_read:doc_002_022
- Priority one incident, first responsewithin one business hourSource: object_read:doc_002_022
- Nightly refreshcomplete by 07:00 customer local time on business dayscomplete by 07:00 customer local time on business days · Source: object_read:doc_002_022
- Service credit10% of one month's fee for a month in which availability is missed10% of one month's fee for a month in which availability is missed · Source: object_read:doc_002_022
- Service credit basisAvailability onlySource: object_read:doc_002_022
- Annual price£44,000Source: object_read:doc_002_022
- Billing frequencyannual, in advanceSource: object_read:doc_002_022
- Payment terms30 days from the date of invoiceSource: object_read:doc_002_022
- Licensed users40Source: object_read:doc_002_022
The document
Body
Brackwell Freight Ltd - Order Form (signed)
Status: Executed
This order form is made under the B-Brain Master Services Agreement between the parties named below. It records the subscription that Brackwell Freight Ltd has bought and the terms that apply to it.
Parties
| Role | Organisation | Contact |
|---|---|---|
| Supplier | B-Brain, London | Tom Ashdown, Account Executive |
| Customer | Brackwell Freight Ltd, Manchester | Authorised signatory, see signature block |
The customer's Customer Success Manager at B-Brain is Marcus Bell. The account owner at B-Brain is Tom Ashdown.
Background
Brackwell Freight Ltd provides road freight and contract warehousing for retailers from Trafford Park and five other depots. The company is subscribing to the B-Brain company brain, run inside its own Snowflake account, so that revenue operations and depot account managers can see accounts, delivery-exception tickets and calls together and spot at-risk retail contracts early.
Subscription lines
| SKU | Product | Quantity | Unit price | Discount | Net | Recurring |
|---|---|---|---|---|---|---|
| SUB-GROWTH | Company Brain – Growth | one | £44,000 | None | £44,000 | Yes |
Read the whole document (3,378 characters)
The Growth tier covers several teams within the customer and includes the dashboards builder and quarterly business reviews with the Customer Success Manager.
Commercial summary
| Item | Amount |
|---|---|
| Annual price | £44,000 |
| Annual recurring revenue (contracted) | £44,000 |
| Total contract value | £44,000 |
| Licensed users | 40 |
| Discount | None |
The contract value is the annual subscription only. No one-off fee is shown on this order form.
Term
| Item | Date |
|---|---|
| Start date | 1 Dec 2025 |
| End date | 30 Nov 2026 |
The subscription runs for the twelve months between the start date and the end date. B-Brain's Customer Success Manager will give renewal notice ahead of the end date, in line with the Master Services Agreement.
Billing and payment
- Billing frequency: annual, in advance.
- Payment terms: 30 days from the date of invoice.
- Invoices are issued in pounds sterling.
- The net amount invoiced for the term is £44,000.
Service levels
| Measure | Commitment |
|---|---|
| Availability | 99.5% |
| Priority one incident, first response | within one business hour |
| Nightly refresh | complete by 07:00 customer local time on business days |
| Service credit basis | Availability only |
| Service credit | 10% of one month's fee for a month in which availability is missed |
Service credits under this order form are given for availability only. Data freshness is not a credited measure on the Growth tier.
General terms
- This order form is governed by the Master Services Agreement and, where the two differ on price or term, this executed order form prevails.
- The licensed user number and the tier are fixed for the term stated above.
- Any additional users, connectors or add-ons need a written change to this order form signed by both parties.
- Any earlier draft of this order form is superseded by this executed copy.
Signatures
Signed for and on behalf of B-Brain
- Name: Tom Ashdown
- Title: Account Executive
- Date: 1 Dec 2025
Signed for and on behalf of Brackwell Freight Ltd
- Name: Authorised signatory of Brackwell Freight Ltd
- Title: Authorised signatory
- Date: 1 Dec 2025
Unusual terms
Current to 9 Oct 26- Credits for availability only, not freshness
- Users and tier fixed for the term