Hollowmere Care Group / B-Brain – Check In

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Hollowmere Care Group: documents · 2026-08-25 14:00

Check-in on 25 Aug 2026. Active users have nearly doubled on the previous quarter and tickets are quiet. Natasha wants the commissioner quarter view from the brain and more regional leads invited, and asked for a short note on data freshness.

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What was said

What this says

Current to 11 Oct 26

Check-in on 25 Aug 2026. Active users have nearly doubled on the previous quarter and tickets are quiet. Natasha wants the commissioner quarter view from the brain and more regional leads invited, and asked for a short note on data freshness.

What happened: Hollie Grieve reported that active users had nearly doubled against the previous quarter, with only a couple of how-to tickets. Natasha Pryor wants a quarter view of family contact and incidents by home for the commissioners, taken from the brain.

Customer view: Natasha said managers have stopped emailing her for numbers. She will not put a dashboard in front of the board unless she can show where each figure comes from.

Commercial: She wants a few more regional leads added, and Hollie confirmed there is headroom under the licence. A review is set for the end of next month.

Watch: Some managers asked whether numbers are live, so the freshness note matters.

AI · claude-sonnet-5-5 · 11 Oct 2026

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Themes

Current to 9 Oct 26

Theme

Adoption growth, wider access

Importance

upsell

Sentiment

positive

Voice

champion

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Who was there

B-Brain

CRMmade from

Them

CRMmade from

Follow-up

Next steps

Current to 9 Oct 26

Hollie to send Natasha a one-page managers' note on evidence trail, freshness and who to ask.
Natasha to send Josh the list of regional leads to invite this week.
Hollie to hold a review in the diary for the end of next month.

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Risks

Current to 9 Oct 26

Managers questioning whether numbers are live could erode trust if freshness is not explained simply.
Natasha will not show the board anything she cannot trace to source records.

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Opportunities

Current to 9 Oct 26

Natasha wants more regional leads invited, which grows users under the existing licence.
The commissioner quarter view from the brain gives a concrete value case ahead of renewal.

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Transcript

Not yet analysedThe transcript has not been written yet.

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B-Brain is a fictional company; every organisation and person here is invented. Built by site/build_site.py from the site tree, data as of Fri 9 Oct 2026. Help & Support

Help & Support

Open as a page

Help & Support

B-Brain is one place to read everything the company knows about its customers: the CRM, calls, emails, support tickets, product usage, invoices, documents, news and HR. Every page is built from those systems and the data is current to Fri 9 Oct 2026.

How to use the site

Summary is the landing page: what happened this week, the calls just held and the calls coming up, the risks and the renewals due.
Organisations lists every customer. Open one to see its key facts, the AI assessment and next step, platform usage, the ARR journey, deals, documents, contacts and activity, and the lineage of every block.
Conversations, Commercial, People, News and Documents cut the same data by topic. System explains how the brain is built and where each figure comes from.
Every card ends with a small made from link: it opens the lineage explorer focused on that card, so you can walk from the figure down to the raw rows it came from.
Use the sun and moon button at the top right to choose dark or light. Choose your device's own mode again to go back to following the device.

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Press Ask Brain in the header. Type a question, or pick one of the examples.

Search the brain finds the organisations, people, calls, emails, tickets, documents and news that match your words, with links to their pages.
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The site itself does not call an AI model; answers in Claude come from the same figures you see here.

What the data covers

Data	Records
Organisations	75
People at customers	290
B-Brain staff	40
Calls	784
Email threads	1,169
Support tickets	449
Documents	477
Deals	117
Invoices	101
Events	49
News items	56

Data as of Fri 9 Oct 2026. Text marked AI was written by the brain from the records listed in its made-from link; an AI output that cannot cite its evidence is refused and the previous text kept. Where two systems disagree (for example a contract and the CRM), the key facts show both values and mark the difference.

B-Brain is a fictional company: every organisation, person and figure here is invented for this demonstration.

Who to contact

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