Hollowmere Care Group / B-Brain – Kickoff
Callcompleted
Hollowmere Care Group: documents · 2026-04-09 16:00
Kickoff for Hollowmere's Enterprise build after signature on 1 Apr 2026. Imran Qureshi flagged single admin as a risk, and Natasha Pryor said only she and Josh Fairburn ask questions so far. Connector waves and owners were agreed.
What was said
What this says
Current to 11 Oct 26Kickoff for Hollowmere's Enterprise build after signature on 1 Apr 2026. Imran Qureshi flagged single admin as a risk, and Natasha Pryor said only she and Josh Fairburn ask questions so far. Connector waves and owners were agreed.
What happened: Hamza Akhtar set out the contract (Enterprise, one hundred and seventy licensed users, to 31 Mar 2027) and a three-wave connector plan. Owners were named per source.
Customer view: Natasha wants commissioner reporting per home and something specific for the board after the first month. Imran raised single sign-on, admin rights and resident-identifiable data in incident records.
Watch: Josh is the only named admin, and only Natasha and Josh ask questions. The incident export is manual and weekly at best.
Next: Imran will nominate a second admin by the end of the week and review the field list with Josh. Natasha will bring Shona in.
Themes
Current to 9 Oct 26Who was there
B-Brain
Them
Follow-up
Next steps
Current to 9 Oct 26- Imran Qureshi to nominate a second admin by the end of the week.
- Hamza Akhtar to send the written plan the same day, with owners per source and wave order.
- Natasha Pryor to bring Shona and other home managers in early.
Risks
Current to 9 Oct 26- Josh Fairburn is the only named admin, which is a key-person risk until a second admin is nominated.
- Only two people are asking questions, so adoption is narrow.
- The incident records come from a manual weekly export and contain resident-identifiable data.
Opportunities
Current to 9 Oct 26- Bringing in the quality team and home managers early would broaden use and strengthen the value case.
- Single sign-on and provisioning are included in Enterprise and can be set up against the identity provider.