Hollowmere Care Group / B-Brain – Negotiation
Callcompleted
Hollowmere Care Group: documents · 2026-03-13 09:30
Graham Rowntree, CFO, wants quarterly billing, invoices tied to implementation stages, a break clause and dated connector commitments before the board sees the deal. Signature was targeted for 27 Mar 2026. Owen Tallis owes a written break clause answer.
What was said
What this says
Current to 11 Oct 26Graham Rowntree, CFO, wants quarterly billing, invoices tied to implementation stages, a break clause and dated connector commitments before the board sees the deal. Signature was targeted for 27 Mar 2026. Owen Tallis owes a written break clause answer.
What happened: Matteo Ricci restated the total value of £150,500, which includes the one-off implementation fee and is not an annual figure. The target was signature by 27 Mar 2026.
Customer view: Graham objected to annual in advance billing because the group's cash arrives in cycles. He will not pay implementation ahead of a milestone and wants a way out if the brain does not deliver.
Commercial: Owen agreed quarterly billing on request with thirty-day terms. He offered a little first-term discount that ends at renewal, when list price applies, and will take the break clause request to finance and legal.
Watch: Natasha Pryor proposed judging success by connectors live and homes reported on. Dates must be agreed with engineering before they go in the order form.
Themes
Current to 9 Oct 26Who was there
B-Brain
Them
Follow-up
Next steps
Current to 9 Oct 26- Owen Tallis to answer the break clause request in writing early the following week.
- Matteo Ricci to issue a revised order form with quarterly billing, staged invoices, connector dates and pricing with and without discount.
- Matteo Ricci to confirm connector dates with engineering before committing them.
Risks
Current to 9 Oct 26- A break clause request is open and Graham wants it settled before the board meets.
- Connector dates are not yet confirmed with engineering, so a promised date could be missed.
- First-term discount ends at renewal, when the list price applies.
Opportunities
Current to 9 Oct 26- Quarterly billing and stage-linked invoices could close the deal if the terms are met.
- Dated connector commitments give Graham something concrete to hold B-Brain to.