Ardcarne Life Assurance / B-Brain – Proposal
Callcompleted
Ardcarne Life Assurance: documents · 2026-06-18 11:30
Proposal call for Enterprise tier, first phase for broker distribution and customer service, total deal value £155,000. Signature targeted for 30 Jun 2026, conditional on the CISO and procurement being content. Ronan Tierney signs.
What was said
What this says
Current to 11 Oct 26Proposal call for Enterprise tier, first phase for broker distribution and customer service, total deal value £155,000. Signature targeted for 30 Jun 2026, conditional on the CISO and procurement being content. Ronan Tierney signs.
What happened: Matteo Ricci walked Niamh Costello and Ronan Tierney through the Enterprise proposal. He asked for a steer on shape, not a signature, so security and procurement can run in parallel.
Customer view: Niamh said the number does not surprise her and that her concern is delivery without drama. Ronan said he will not sign before security and procurement are content.
Commercial: The £155,000 is a total deal value, not an annual price. The order form is to show the split between implementation and subscription, and the number holds only if scope stays as written.
Watch: The CISO is not yet content and the security review is still moving. As a regulated buyer under DORA, Ardcarne will put the arrangement through full outsourcing scrutiny, including an exit plan. Customer service adoption is a worry Niamh raised.
Themes
Current to 9 Oct 26Who was there
B-Brain
Them
Follow-up
Next steps
Current to 9 Oct 26- Matteo Ricci to send the open security items list with owners within a couple of days.
- Matteo Ricci to propose CISO session times before the end of the week.
- Matteo Ricci to send the order form draft with the exit approach and the split of the total the following week.
Risks
Current to 9 Oct 26- The CISO is not yet content and nothing is signed until security and procurement are both content, so the 30 Jun 2026 target could move.
- DORA outsourcing scrutiny and an exit plan will be demanded by the head of procurement and could lengthen the process.
- The customer service team is wary of another tool, so low adoption could undermine the value case.
Opportunities
Current to 9 Oct 26- Enterprise tier sale with a total deal value of £155,000, with other teams to follow once the first phase lands.
- A CISO session covering the incident process could build the security confidence needed to sign.