What was said
What this says
Current to 11 Oct 26Demo on anonymised Ardcarne data went well. The COO, Ronan Tierney, backed moving to the security review. Open items are logging detail, the delivery plan and the review. The working figure remains £155,000 for the whole deal.
What happened: Hannah Lowe showed the broker firm page, a cited chat answer, role-based access and search. Niamh Costello tested sceptically on behalf of the team leads.
Customer view: Ronan said a page is right and told Niamh she has his support to proceed to the security review. Niamh said the access control held, at least in the demo.
Commercial: Matteo Ricci repeated £155,000 as total value including implementation, not the annual price. Nothing is final until an executed order form, and the expected close is 30 Jun 2026.
Watch: Logging fields and retention are unconfirmed, no weeks are committed, and the formal security review has not started.
Themes
Current to 9 Oct 26Who was there
B-Brain
Them
Follow-up
Next steps
Current to 9 Oct 26- Matteo Ricci sends Ronan a one-page summary and a written proposal splitting implementation and subscription.
- Hannah Lowe confirms logging fields and retention in writing and starts the security review pack.
- Niamh Costello introduces the risk colleague and names the owner of the broker firm list.
Risks
Current to 9 Oct 26- Delivery plan must be realistic and engineering-agreed, or trust built so far is at risk.
- Logging fields and retention for DORA are unconfirmed and the formal security review has not started.
- The 30 Jun 2026 close depends on the security review and the risk colleague's outsourcing work.
Opportunities
Current to 9 Oct 26- The COO has given his support to proceed, which clears the way to the security review.
- Dashboards builder and search resonated with distribution and customer service leads, showing the value of an Enterprise rollout.