Matteo Ricci

Ardcarne Life Assurance / B-Brain – Demo

Callcompleted

Ardcarne Life Assurance: documents logo Ardcarne Life Assurance: documents · 2026-02-23 14:00

Demo on anonymised Ardcarne data went well. The COO, Ronan Tierney, backed moving to the security review. Open items are logging detail, the delivery plan and the review. The working figure remains £155,000 for the whole deal.

What was said

What this says

Current to 11 Oct 26

Demo on anonymised Ardcarne data went well. The COO, Ronan Tierney, backed moving to the security review. Open items are logging detail, the delivery plan and the review. The working figure remains £155,000 for the whole deal.

What happened: Hannah Lowe showed the broker firm page, a cited chat answer, role-based access and search. Niamh Costello tested sceptically on behalf of the team leads.

Customer view: Ronan said a page is right and told Niamh she has his support to proceed to the security review. Niamh said the access control held, at least in the demo.

Commercial: Matteo Ricci repeated £155,000 as total value including implementation, not the annual price. Nothing is final until an executed order form, and the expected close is 30 Jun 2026.

Watch: Logging fields and retention are unconfirmed, no weeks are committed, and the formal security review has not started.

AI · claude-sonnet-5-5 · 11 Oct 2026

Themes

Current to 9 Oct 26
Theme
Demo, security review next
Importance
upsell
Sentiment
positive
Voice
decision-maker

Who was there

B-Brain

Them

Follow-up

Next steps

Current to 9 Oct 26
  • Matteo Ricci sends Ronan a one-page summary and a written proposal splitting implementation and subscription.
  • Hannah Lowe confirms logging fields and retention in writing and starts the security review pack.
  • Niamh Costello introduces the risk colleague and names the owner of the broker firm list.

Risks

Current to 9 Oct 26
  • Delivery plan must be realistic and engineering-agreed, or trust built so far is at risk.
  • Logging fields and retention for DORA are unconfirmed and the formal security review has not started.
  • The 30 Jun 2026 close depends on the security review and the risk colleague's outsourcing work.

Opportunities

Current to 9 Oct 26
  • The COO has given his support to proceed, which clears the way to the security review.
  • Dashboards builder and search resonated with distribution and customer service leads, showing the value of an Enterprise rollout.

Transcript

Not yet analysedThe transcript has not been written yet.

B-Brain is a fictional company; every organisation and person here is invented. Built by site/build_site.py from the site tree, data as of Fri 9 Oct 2026. Help & Support

Help & Support

Open as a page

Help & Support

B-Brain is one place to read everything the company knows about its customers: the CRM, calls, emails, support tickets, product usage, invoices, documents, news and HR. Every page is built from those systems and the data is current to Fri 9 Oct 2026.

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Press Ask Brain in the header. Type a question, or pick one of the examples.

The site itself does not call an AI model; answers in Claude come from the same figures you see here.

What the data covers

DataRecords
Organisations75
People at customers290
B-Brain staff40
Calls784
Email threads1,169
Support tickets449
Documents477
Deals117
Invoices101
Events49
News items56

Data as of Fri 9 Oct 2026. Text marked AI was written by the brain from the records listed in its made-from link; an AI output that cannot cite its evidence is refused and the previous text kept. Where two systems disagree (for example a contract and the CRM), the key facts show both values and mark the difference.

B-Brain is a fictional company: every organisation, person and figure here is invented for this demonstration.

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