Dunholm Precision / B-Brain – Qbr
Callcompleted
Dunholm Precision: documents · 2026-04-23 12:15
Quarterly review with Ruth Ackroyd and managing director Stuart Kenyon. Ruth said the brain is working and saves time. A high-priority ticket was flagged, and Tom Ashdown asked for an autumn renewal conversation on Growth, which runs to the end of November.
What was said
What this says
Current to 11 Oct 26Quarterly review with Ruth Ackroyd and managing director Stuart Kenyon. Ruth said the brain is working and saves time. A high-priority ticket was flagged, and Tom Ashdown asked for an autumn renewal conversation on Growth, which runs to the end of November.
What happened: Daniel Okafor presented usage, around twelve daily users against sixty licensed, with questions now coming from several teams. Stuart joined briefly and left once Ruth confirmed it works.
Customer view: Ruth said the brain saves time and lets her pull audit evidence the same day. Stuart's position is that he relies on Ruth's judgement.
Commercial: Tom said the Growth contract runs to the end of November and asked for an autumn diary slot. Stuart wants a one-page proposal only.
Watch: Daniel flagged one high-priority ticket last month and promised the timeline by end of day. Ruth asked whether it touches audit evidence and wants actual timestamps. Sales engineers are the quietest team.
Themes
Current to 9 Oct 26Who was there
B-Brain
Them
Follow-up
Next steps
Current to 9 Oct 26- Daniel Okafor to send Ruth the ticket timeline with timestamps and the usage breakdown by team.
- Daniel Okafor to offer times for a dashboard session with the person Ruth nominates.
- Tom Ashdown to book the autumn renewal conversation and prepare a one-page proposal for Stuart.
Risks
Current to 9 Oct 26- A high-priority ticket from last month is unexplained and Ruth asked whether it touches audit evidence.
- Stuart Kenyon defers entirely to Ruth, so the renewal rests on her view of value.
- Sales engineers remain the quietest team and adoption is improving but not where Ruth wants it.
Opportunities
Current to 9 Oct 26- Ruth wants an on-time delivery dashboard, which the Growth dashboards builder supports and would deepen use.
- Daily users of around twelve against sixty licensed leaves wide headroom to broaden adoption before renewal.