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Amara Obi

Staff

Customer Success Manager · customer_success · reports to Sofia Marchetti

Customer Success Manager in London, in post since 13 Oct 2025. Carries six accounts, led by Harrowden Foods, Calderbrook Housing Group and Clonvara Insurance Services. Several renewals turn on usage against licensed seats, and Clonvara's contract ends on 31 Oct 2026.

How they work

Insight

Current to 11 Oct 26

Customer Success Manager in London, in post since 13 Oct 2025. Carries six accounts, led by Harrowden Foods, Calderbrook Housing Group and Clonvara Insurance Services. Several renewals turn on usage against licensed seats, and Clonvara's contract ends on 31 Oct 2026.

Role: Amara is a Customer Success Manager in the customer success department in London, reporting to Sofia Marchetti. She started on 13 Oct 2025.

Book: Six accounts carry her activity, led by Harrowden Foods with 27, Calderbrook Housing Group with 19 and Clonvara Insurance Services with 14. She attended 37 calls, is on 37 email threads and authored 10 documents.

Evidence: Her recent reads show her raising usage falls with customers herself, often ahead of renewal dates. Harrowden Foods usage has steadied at around fourteen of sixty, while Clonvara sits just under ten of forty.

Now: Clonvara's contract ends on 31 Oct 2026, Silverbeck Energy Services' Starter contract on 30 Nov 2026 and Harrowden Foods' on 4 Jan 2027. Calderbrook confirmed on 6 Aug 2026 that it will not renew.

AI · claude-sonnet-5-5 · 11 Oct 2026

On record

Updated 9 Oct 26

Organisations4

Calls37

Email threads37

Deals0

Documents10

Events1

Computedmade from

Calls

Renewal28 Sep 2026Clonvara Insurance Services · Amara Obi

Qbr23 Sep 2026Clonvara Insurance Services · Amara Obi

Qbr22 Sep 2026Harrowden Foods · Amara Obi

Check In17 Sep 2026Silverbeck Energy Services · Amara Obi

Time off

From	To	Type	Days	Status
9 Nov 2026	10 Nov 2026	holiday	2	booked
11 Aug 2026	24 Aug 2026	holiday	10	taken
8 Jul 2026	8 Jul 2026	sick	1	taken
1 Jul 2026	7 Jul 2026	holiday	5	taken
19 Jan 2026	23 Jan 2026	holiday	5	taken
2 Jan 2026	2 Jan 2026	holiday	1	taken
8 Dec 2025	10 Dec 2025	holiday	3	taken
24 Nov 2025	24 Nov 2025	holiday	1	taken
17 Nov 2025	17 Nov 2025	holiday	1	taken

B-Brain is a fictional company; every organisation and person here is invented. Built by site/build_site.py from the site tree, data as of Fri 9 Oct 2026. Help & Support

Help & Support

Help & Support

B-Brain is one place to read everything the company knows about its customers: the CRM, calls, emails, support tickets, product usage, invoices, documents, news and HR. Every page is built from those systems and the data is current to Fri 9 Oct 2026.

How to use the site

Summary is the landing page: what happened this week, the calls just held and the calls coming up, the risks and the renewals due.
Organisations lists every customer. Open one to see its key facts, the AI assessment and next step, platform usage, the ARR journey, deals, documents, contacts and activity, and the lineage of every block.
Conversations, Commercial, People, News and Documents cut the same data by topic. System explains how the brain is built and where each figure comes from.
Every card ends with a small made from link: it opens the lineage explorer focused on that card, so you can walk from the figure down to the raw rows it came from.
Use the sun and moon button at the top right to choose dark or light. Choose your device's own mode again to go back to following the device.

How to ask

Press Ask Brain in the header. Type a question, or pick one of the examples.

Search the brain finds the organisations, people, calls, emails, tickets, documents and news that match your words, with links to their pages.
Ask Claude copies your question and opens the B-Brain Claude Project, where Claude answers from the same data using the B-Brain tools and cites the pages it used.

The site itself does not call an AI model; answers in Claude come from the same figures you see here.

What the data covers

Data	Records
Organisations	75
People at customers	290
B-Brain staff	40
Calls	784
Email threads	1,169
Support tickets	449
Documents	477
Deals	117
Invoices	101
Events	49
News items	56

Data as of Fri 9 Oct 2026. Text marked AI was written by the brain from the records listed in its made-from link; an AI output that cannot cite its evidence is refused and the previous text kept. Where two systems disagree (for example a contract and the CRM), the key facts show both values and mark the difference.

B-Brain is a fictional company: every organisation, person and figure here is invented for this demonstration.

Who to contact

Email support@b-brain.example or talk to your B-Brain account team. Tell us the page address and what looked wrong; a screenshot helps.