Harrowden Foods / B-Brain – Qbr
Callcompleted
Harrowden Foods: documents · 2026-09-22 15:45
At the 22 Sep 2026 QBR, active users were around fourteen of sixty and no longer falling. Rajesh Mistry asked for twenty more users for planners and said he will sign if the co-termed quote matches what Lewis Kerr described.
What was said
What this says
Current to 11 Oct 26At the 22 Sep 2026 QBR, active users were around fourteen of sixty and no longer falling. Rajesh Mistry asked for twenty more users for planners and said he will sign if the co-termed quote matches what Lewis Kerr described.
What happened: Gemma Holt used the brain to prepare for a retailer review and went in with the answer worked out. Amara Obi reported active users around fourteen of sixty, level with the previous quarter, with questions spread across more people.
Customer view: Rajesh Mistry said he has seen enough to say yes in principle to twenty more users for planners. He will read the quote that night and sign if it matches.
Commercial: Two blocks of ten take the total to eighty, co-termed to the term ending 4 Jan 2027. The on-site training day is a separate option, and Rajesh wants cost per head shown.
Watch: Connector headroom for production planning data is not yet confirmed. Three tickets were raised in the last thirty days, one high priority, with response times still to be sent.
Themes
Current to 9 Oct 26Who was there
B-Brain
Them
Follow-up
Next steps
Current to 9 Oct 26- Lewis Kerr sends the co-termed quote with cost per head, VAT shown and the training day as a separate option, on the day of the call.
- Amara Obi sends the ticket summary with response times, the connector headroom check and the dormant user list to Gemma Holt.
- Rajesh Mistry names the owner for planning data this week and decides once he has read the quote.
Risks
Current to 9 Oct 26- Active users are only around fourteen of sixty, so the renewal case still rests on usage.
- Connector headroom for production planning data is unconfirmed and ownership must not drift.
- Rajesh will drop the decision if planners are not in the brain within a few weeks of switching on.
Opportunities
Current to 9 Oct 26- Twenty more Growth users in two blocks of ten, taking the total to eighty.
- On-site training day for planners as a separately priced add-on.
- A retailer review win gives a reference case for wider use.