Amara Obi

Amara Obi is a London Customer Success Manager carrying six accounts, led by Harrowden Foods, Calderbrook and Clonvara. Several of her accounts show falling usage and renewals that depend on a value case.

Role: Amara is a Customer Success Manager in London who joined on 13 Oct 2025 and reports to Sofia Marchetti. She runs check-ins, QBRs and renewal conversations for her accounts.

Book: Six accounts, with Harrowden Foods the most active at 27, then Calderbrook Housing Group at 19 and Clonvara Insurance Services at 14. Lindqvarn Retail, Silverbeck Energy Services and Wrenfield Property Management follow.

Evidence: She has attended 37 calls, 32 of them recorded, and is on 37 email threads. She has authored 10 documents and has no tickets assigned.

Now: Several accounts combine falling usage with near renewals, including Clonvara on 31 Oct 2026 and Silverbeck on 30 Nov 2026. She is open with customers about the usage dips, and Harrowden has asked for twenty more users.

AI · claude-sonnet-5-5 · 11 Oct 2026