How they work
Insight
Current to 11 Oct 26Hamza Akhtar is an Implementation Consultant in customer success, London. He runs onboarding and training across seven accounts. The reads cover three of them: Hollowmere Care Group, Tallowfield Health Partners and Wattlebrook Insurance Services.
Role: Hamza is an Implementation Consultant in customer success, based in London, reporting to Sofia Marchetti. He joined on 2025-04-28.
Book: He carries seven accounts, most active on Harrowden Foods (20), Hollowmere Care Group (19) and Wexmoor Property Group (17). Counts show 50 calls attended, 34 email threads, 7 documents authored and 0 tickets assigned.
Evidence: The 20 reads cover only Hollowmere, Tallowfield Health Partners and Wattlebrook Insurance Services. The evidence does not show what is happening on his other four accounts.
Now: At Hollowmere he is moving a cautious Enterprise customer from connectors to training, with Josh Fairburn still the only admin. At Tallowfield, adoption after go-live is thin.
On record
Updated 9 Oct 26Calls
Time off
| From | To | Type | Days | Status |
|---|---|---|---|---|
| 27 Nov 2026 | 30 Nov 2026 | holiday | 2 | booked |
| 28 Sep 2026 | 28 Sep 2026 | holiday | 1 | taken |
| 14 Sep 2026 | 14 Sep 2026 | holiday | 1 | taken |
| 9 Aug 2026 | 20 Aug 2026 | holiday | 9 | taken |
| 20 Jul 2026 | 24 Jul 2026 | holiday | 5 | taken |
| 13 Apr 2026 | 15 Apr 2026 | holiday | 3 | taken |
| 20 Mar 2026 | 20 Mar 2026 | holiday | 1 | taken |
| 27 Feb 2026 | 27 Feb 2026 | sick | 1 | taken |
| 10 Dec 2025 | 12 Dec 2025 | holiday | 3 | taken |
| 9 Aug 2025 | 19 Aug 2025 | holiday | 7 | taken |
| 20 Jun 2025 | 24 Jun 2025 | holiday | 3 | taken |