What was said
What this says
Current to 11 Oct 26Daniel Okafor asked Ruth Ackroyd for a check-in on 12 May 2026. She agreed to a Tuesday at 10:00 but said usage was a bit quieter and asked for evidence on why before the meeting.
Ask: Ruth wants to know what has changed and why usage fell this month, and asks for the evidence to be sent in advance.
Customer view: she is direct and slightly sceptical. The audit preparation follow-up from the QBR is still open.
Next: Daniel needs usage data and an explanation ready before the call. The evidence does not show what the data said or how the meeting went.
The thread
Updated 9 Oct 26Typecs
Messages2
First message2026-05-12
Last message2026-05-15
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Messages
- Daniel Okafor 12 May 2026 12:12Dear Ruth, I hope the week is going well. I'd like to get a check-in in the diary to look at how the team is finding the brain and to follow up on the audit preparation we talked about last time. Would Thursday or Friday this week suit you, perhaps for about half an hour? If not, next week is fine, I'll fit around you. Best wishes, Daniel
- Ruth Ackroyd 15 May 2026 13:55Daniel, Missed the end of last week, sorry. Next Tuesday at 10:00 works for me. What changed since last time? That's what I want to hear first. Usage was a bit quieter this month, so bring whatever you've got on why. Send me the evidence beforehand if you can. Ruth
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