What was said
What this says
Current to 10 Oct 26Logistical thread. Callie Brennan asks Rob Ellery for a half-hour onboarding session to show what the brain holds on client accounts and pipeline. Rob replies the next day and picks Tuesday morning at 09:30.
Ask: Callie wants a short session so Rob can see what the brain holds about client accounts and pipeline before the consultants start using it.
Customer view: Rob answers within a day and sets a firm time. He also sets a hard stop because of a client call, so he wants it kept short.
Next: the session goes ahead on the Tuesday at 09:30. The thread shows no objection or concern.
The thread
Updated 9 Oct 26Messages
- Callie Brennan 24 Jan 2024 14:01Hi Rob, I'd like to book the next onboarding session with you. It's a short one: I'll show you what the brain now holds about your client accounts and pipeline, so you can see what you're getting before the consultants start using it. It takes about half an hour. Would early next week suit you, perhaps Monday or Tuesday morning? If another time is easier, just say. Thanks, Callie
- Rob Ellery 25 Jan 2024 12:11Callie, Tuesday morning is better for me. Say 09:30. I've got a client call after so I can't run over. Rob