What was said
What this says
Current to 10 Oct 26Logistical thread: Tom Ashdown offered demo slots and Joost Verbeek accepted Thursday at 10:00, with the data engineer attending. He wants the merchant view showing HubSpot and Zendesk together.
Ask: Joost asked for the invitation to be sent to him so he can forward it, and for the demo to show both HubSpot and Zendesk in one merchant view.
Customer view: engaged and cooperative. The data engineer, who runs the connectors and checks the refresh every morning, will bring technical questions.
Next: Tom sends the invitation and Hannah loads the data.
The thread
Updated 9 Oct 26Typesales
Messages2
First message2025-10-14
Last message2025-10-17
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Messages
- Tom Ashdown 14 Oct 2025 12:21Hi Joost, Hope your week's going well. Let's get something in the diary for the demo. Hannah and I could do Thursday or Friday morning later this week, or any morning early next week if that suits better. It'll take about an hour. Hannah will have your HubSpot and Zendesk data loaded, so you'll be looking at your own merchants, not a sample. Who do you want in the room? If your data engineer can join, that'd be ideal, as Hannah can answer the technical questions straight away. Cheers, Tom
- Joost Verbeek 17 Oct 2025 08:53Tom, Thursday morning works for us. 10:00 is good. Our data engineer will join. She runs our connectors and checks the refresh every morning, so she has the questions. Please send the invitation to me and I will forward it. I also want the demo to show the merchant view with both HubSpot and Zendesk together, as we discussed. Met vriendelijke groet, Joost
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