Veldmaat Payments - Master Services Agreement v2
Documentdraft Veldmaat Payments: documents · contract · draft · 2025-11-25
Draft MSA v2 dated 25 Nov 2025 for the Growth tier, not for signature and unsigned. It states 99.5% availability, P1 first response within 1 business hour, and £45,000 annual recurring, with £57,000 total contract value including implementation.
What it says
What this says
Current to 11 Oct 26Draft MSA v2 dated 25 Nov 2025 for the Growth tier, not for signature and unsigned. It states 99.5% availability, P1 first response within 1 business hour, and £45,000 annual recurring, with £57,000 total contract value including implementation.
What it is: a draft contract, version two, with the text "Not for signature". It is superseded by the executed copy on the day that copy is signed, and the evidence does not show whether that copy exists.
Commits: Growth subscription at £50,000 less 10%, giving £45,000 annual recurring, plus £12,000 one-off implementation. Term runs 5 Jan 2026 to 4 Jan 2027, billed quarterly, payable within 30 days.
Unusual: the £57,000 total "is not an annual price" and the discount "applies to the first term only". The service credit is 10% of one month's fee, for availability only.
Not settled: the service level schedule is to be attached separately. The data refresh and connector go-live commitments are still to be confirmed with the Customer's Head of Data. No signatures are present.
As found in this document
Current to 9 Oct 26- Date end4 Jan 2027Source: object_read:doc_003_004
- Date start5 Jan 2026Source: object_read:doc_003_004
- Price£45,000Source: object_read:doc_003_004
- Availability99.5% in each monthSource: object_read:doc_003_004
- P1 first responsewithin 1 business hourSource: object_read:doc_003_004
- Service credit10% of one month's fee if availability falls below the commitment in a month; availability only10% of one month's fee if availability falls below the commitment in a month; availability only · Source: object_read:doc_003_004
- Subscription price£50,000 unit price, 10% discount, £45,000 net, annual recurring£50,000 unit price, 10% discount, £45,000 net, annual recurring · Source: object_read:doc_003_004
- Implementation fee£12,000 one-off, eight weeks, up to eight connectors£12,000 one-off, eight weeks, up to eight connectors · Source: object_read:doc_003_004
- Total contract value£57,000, includes the one-off implementation fee, not an annual price£57,000, includes the one-off implementation fee, not an annual price · Source: object_read:doc_003_004
- BillingSubscription billed quarterlySource: object_read:doc_003_004
- PaymentInvoices are payable within 30 days of the invoice dateInvoices are payable within 30 days of the invoice date · Source: object_read:doc_003_004
The document
Body
Veldmaat Payments - Master Services Agreement v2
Draft. Not for signature. Version two, dated 25 Nov 2025. This draft is superseded by the executed copy on the day it is signed.
Parties
- Supplier: BB-Demo, London.
- Customer: Veldmaat Payments, Amsterdam.
- BB-Demo account owner: Tom Ashdown, Account Executive.
Services
BB-Demo provides the company brain on the Growth tier, built and run inside the Customer's own Snowflake account, for the term and on the lines below.
Term
- Start date: 5 Jan 2026.
- End date: 4 Jan 2027.
Lines
| SKU | Item | Quantity | Unit price | Discount | Net amount | Recurring |
|---|---|---|---|---|---|---|
| SUB-GROWTH | Company Brain, Growth | 1 | £50,000 | 10% | £45,000 | Yes, annual |
| IMP-GROWTH | Implementation, Growth (eight weeks, up to eight connectors) | 1 | £12,000 | none | £12,000 | No, one-off |
The annual recurring amount is £45,000. The total contract value is £57,000, which includes the one-off implementation fee. The £57,000 is not an annual price. The discount applies to the first term only.
Billing and payment
Read the whole document (1,850 characters)
- Subscription billed quarterly.
- Invoices are payable within 30 days of the invoice date.
Service levels
- Availability: 99.5% in each month.
- P1 first response: within 1 business hour.
- Service credit: if availability falls below the commitment in a month, the Customer receives a credit of 10% of one month's fee. Credits are given for availability only.
Open points in this draft
- The service level schedule is to be attached as a separate document.
- The data refresh commitment and the connector go-live commitment are to be confirmed with the Customer's Head of Data.
Signature
This draft carries no signatures. The executed copy will be signed by an authorised signatory for each party.
Unusual terms
Current to 9 Oct 26- 10% discount on first term only
- Quarterly billing of the subscription
- Data refresh and connector go-live commitments not yet agreed