Matteo Ricci

Strathcorran Renewables / BB-Demo – Demo

Callcompleted

Strathcorran Renewables: documents logo Strathcorran Renewables: documents · 2026-09-14 09:00

First demo for Ed Ingham, Head of Data, on a sample of Strathcorran's operations data. He found it powerful and asked about Growth, add-ons and next steps. Matteo Ricci promised a proposal and security questionnaire by end of week.

What was said

What this says

Current to 11 Oct 26

First demo for Ed Ingham, Head of Data, on a sample of Strathcorran's operations data. He found it powerful and asked about Growth, add-ons and next steps. Matteo Ricci promised a proposal and security questionnaire by end of week.

What happened: Theo Gallagher showed the brain answering questions on sample Salesforce operations data and field call recordings, including critical maintenance events and downtime trends. Matteo walked through the Growth tier and the eight-week implementation.

Customer view: Ed said the checking is done manually today and called the demo quite powerful. He asked what happens after go-live and what extra users or connectors would cost.

Commercial: Matteo committed to a proposal with scope, timeline and pricing, plus a security questionnaire, by end of week. A commercial call with Ed and Fiona follows after a couple of weeks of review.

Watch: This is an open proposal, not a decision. The evidence does not show a budget or who signs.

AI · claude-sonnet-5-5 · 11 Oct 2026

Themes

Current to 9 Oct 26
Theme
Growth tier first demo
Importance
neutral
Sentiment
positive
Voice
champion

Who was there

BB-Demo

Them

Follow-up

Next steps

Current to 9 Oct 26
  • Matteo Ricci sends the proposal and security questionnaire to Ed Ingham by end of week.
  • Matteo Ricci books a commercial call with Ed and Fiona after the review period.

Risks

Current to 9 Oct 26
  • The proposal and security questionnaire must arrive by end of week or momentum may slip.
  • Add-on charges for users and connectors beyond Growth limits were raised and may need clear pricing.

Opportunities

Current to 9 Oct 26
  • Growth subscription with the eight-week implementation for several teams.
  • Manual checking of maintenance and downtime is a clear value case for the brain.

Transcript

  1. Matteo Ricci
    Matteo Ricci None
    Ed, good morning. Theo's with me, he's going to walk through the demo now.
  2. Ed Ingham
    Ed Ingham None
    Good, thanks.
  3. Theo Gallagher
    Theo Gallagher None
    Hi Ed. So I've loaded a sample of your Salesforce operations data and some call recordings from your field teams. What I'm going to show you is how the brain indexes all of that and lets you ask it questions in plain language. Let me start with a concrete example: show me all assets that have had a critical maintenance event in the last ninety days and the customer impact.
  4. Theo Gallagher
    Theo Gallagher None
    And the brain has found fourteen assets matching that. You can drill into any one: like this one here, where there was a wind-turbine outage and your team discussed the downtime impact in a call with the customer. You can listen back to that conversation, see what was promised as a resolution timeline, and cross-reference it against your ticket system to check whether you've delivered.
  5. Ed Ingham
    Ed Ingham None
    That's quite powerful. We currently do all that checking manually.
  6. Theo Gallagher
    Theo Gallagher None
    Right. Another example: show me which of our customer relationships have trending downtime over the last quarter compared to the quarter before.
  7. Theo Gallagher
    Theo Gallagher None
    The brain identifies three accounts where downtime is getting worse. You can see the trend, the dates, and the detail. That's information your leadership probably wants to know early so you can intervene.
  8. Ed Ingham
    Ed Ingham None
    Okay, so how does Growth differ from your other tiers?
  9. Matteo Ricci
    Matteo Ricci None
    Growth is for several teams and up to forty users. You get the brain, pages for your team to build dashboards, quarterly QBRs with us, and eight connectors instead of four. You'd also get chat where anyone on your team can ask the brain directly.
  10. Theo Gallagher
    Theo Gallagher None
    The implementation is eight weeks. Week one is kickoff where we agree on which systems to pull and who the leads are. Weeks two through six, we design your connectors: so how we pull your operational data, your CRM, your calls. Weeks seven and eight, we index everything, test it with your team, and you go live.
  11. Ed Ingham
    Ed Ingham None
    And what happens after that?
  12. Theo Gallagher
    Theo Gallagher None
    The brain refreshes nightly, so your data is fresh each morning. You get quarterly business reviews with Matteo. If there's an issue, you can submit a ticket and we'll respond within one business hour.
  13. Ed Ingham
    Ed Ingham None
    That sounds good. What if we wanted to add more users or connectors down the road?
  14. Matteo Ricci
    Matteo Ricci None
    That's an add-on. Growth includes forty users and eight connectors. Beyond that, you can add additional users or connectors, and those are charged separately.
  15. Ed Ingham
    Ed Ingham None
    Okay. So what's next?
  16. Matteo Ricci
    Matteo Ricci None
    I'll put together a proposal with the scope, timeline, and pricing. I'll also send over a security questionnaire so your IT team can review it. Then once you've had a look and got any questions, we'd set up a call with you and Fiona to walk through the commercial side.
  17. Ed Ingham
    Ed Ingham None
    Perfect. Can you send that this week?
  18. Matteo Ricci
    Matteo Ricci None
    I will. By end of week. Then you can take a couple of weeks to review and we'll get something in the diary with Fiona.
  19. Ed Ingham
    Ed Ingham None
    Great. Cheers, both of you.
  20. Theo Gallagher
    Theo Gallagher None
    Thanks, Ed. Speak soon.

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Organisations150
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BB-Demo staff48
Calls1,382
Email threads2,122
Support tickets789
Documents850
Deals217
Invoices187
Events49
News items84

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