What was said
What this says
Current to 11 Oct 26Tom Ashdown presented a Growth proposal at a deal value of £51,600, implementation included. Stuart Kenyon is content in principle but will not sign until he has seen it in writing. Ruth Ackroyd's conditions go into the order form.
What happened: Tom presented the Growth tier to Stuart Kenyon and Ruth. He stressed that £51,600 is the whole deal value with the one-off implementation, not a yearly price.
Customer view: Stuart asked what it saves and what the catch is. Ruth gave the lost day on the late batch as the example and refused to estimate monthly volumes until she had counted them.
Commercial: Stuart is content in principle and wants the order form sent to both of them. The working decision date is 25 Oct 2024, though he said no promises.
Watch: Ruth's conditions are part number mapping tested on real parts and a written audit trail, both to be in the order form.
Themes
Current to 9 Oct 26Who was there
B-Brain
Them
Follow-up
Next steps
Current to 9 Oct 26- Tom Ashdown to send the order form and one-page summary to Stuart and Ruth that week.
- Tom Ashdown to include the part number mapping test and written audit trail as conditions before go-live.
- Ruth Ackroyd to count late-batch cases and send the real figure to Stuart.
Risks
Current to 9 Oct 26- Stuart will not sign until he and Ruth have both seen the order form in writing.
- No quantified saving yet: Ruth will count the late-batch cases over the next few weeks.
- The 25 Oct 2024 decision date is a working date, and Stuart gave no promise.
Opportunities
Current to 9 Oct 26- Growth tier with a clear value story around the lost day and audit evidence.
- Ruth's counted figures could support a value case after the first quarter.