Marlstone Legal / B-Brain – Check In
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Marlstone Legal: documents · 2025-09-22 15:00
Elliot Kirkby says the brain is the team's default for pulling information together. Usage is growing, partners are not yet using it, and he has no questions ahead of the April renewal.
What was said
What this says
Current to 11 Oct 26Elliot Kirkby says the brain is the team's default for pulling information together. Usage is growing, partners are not yet using it, and he has no questions ahead of the April renewal.
What happened: Daniel Okafor ran a routine check-in on 22 Sep 2025. Elliot Kirkby reported the team uses the brain as a default and that there were no real problems.
Customer view: Use is mostly business development and a couple of office operations people. The partners are aware of it but not using it yet.
Commercial: Marlstone Legal is on Growth with eight connectors and uses three. Elliot raised connecting the accounting system to link billing to matters, probably next year, which is a connector opportunity.
Watch: Daniel flagged the renewal at the start of April next year, and Elliot had no questions. Partner adoption is the open gap.
Themes
Current to 9 Oct 26Who was there
B-Brain
Them
Follow-up
Next steps
Current to 9 Oct 26- Daniel Okafor to check in again in a couple of months and start the renewal conversation in the new year.
Risks
Current to 9 Oct 26- The partners are not using the brain yet, so adoption sits with business development and office operations.
Opportunities
Current to 9 Oct 26- Connecting the accounting system to link billing to matters would add a fourth connector on the Growth tier.
- Bringing the partners in would widen use beyond the current teams.