Ardcarne Life Assurance / B-Brain – Demo
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Ardcarne Life Assurance: documents · 2026-05-26 15:15
Niamh Costello, Chief Data Officer, liked the demo on her own broker data and wants a pilot group first. She wants a written timeline and the annual versus one-off split, and the security review still has open findings.
What was said
What this says
Current to 11 Oct 26Niamh Costello, Chief Data Officer, liked the demo on her own broker data and wants a pilot group first. She wants a written timeline and the annual versus one-off split, and the security review still has open findings.
What happened: Matteo Ricci and Theo Gallagher showed the brain on a sample extract built around one broker firm. Niamh called the screen of one ticket and one distribution call together the whole case.
Customer view: She wants a pilot of a handful of relationship managers, a handful of service agents and her own data office. She will not override the security reviewer and accepts more time if needed.
Commercial: The proposal is £155,000 as total deal value, not an annual figure, including implementation. The split is owed in writing, and the security review may bring in the EU residency add-on and change the order form.
Watch: No start date is agreed with engineering and she wants it in writing before 30 Jun 2026. Service may need fresher data than the nightly refresh by 07:00. The evidence does not show whether the decision was made.
Themes
Current to 9 Oct 26Who was there
B-Brain
Them
Follow-up
Next steps
Current to 9 Oct 26- Matteo Ricci to confirm the start date, milestones and annual versus one-off split in writing.
- Theo Gallagher to send written security answers with evidence and the demo recording.
- Niamh Costello to send broker firms for the next round and the service view on freshness.
Risks
Current to 9 Oct 26- No implementation start date is agreed with engineering, and she wants a written timeline before 30 Jun 2026.
- Open security review findings could add the EU residency add-on and change the order form.
- Service teams may need fresher data than the nightly refresh by 07:00.
Opportunities
Current to 9 Oct 26- Enterprise subscription with a pilot in distribution and customer service, then wider rollout.
- Dashboards builder and training for her own team as a sign of ownership.