Bethan Lister

How to build a dashboard

Ticketclosed

Copperlane Payroll: documents logo Copperlane Payroll: documents · How to build a dashboard

Wayne asked for guidance building a dashboard showing invoice status. Support provided step-by-step instructions to get started.

Priority normal

What happened

What this says

Current to 11 Oct 26

Wayne asked for guidance building a dashboard showing invoice status. Support provided step-by-step instructions to get started.

Problem: Wayne needed guidance for building dashboards without prior experience. Handling: Support provided concise instructions on navigating to New dashboard. Watch: This shows adoption of Growth-tier features (dashboards); track whether Wayne proceeds to build and shares dashboards with his team.

AI · claude-haiku-4-5-20251001 · 11 Oct 2026

Details

Updated 9 Oct 26
Prioritynormal
Statusclosed
Categoryhow_to
Channelweb
First response (min)310
CSAT5
Helpdeskmade from

Trail

  1. Wayne Entwistle
    created · Wayne Entwistle 8 Dec 2025 10:07
    I'd like to build a dashboard to show our clients' invoice status. I've not used a dashboard builder before. Can you walk me through how to get started?
  2. Bethan Lister
    public_reply · Bethan Lister 8 Dec 2025 15:17
    Hi Wayne, thanks for reaching out. Just so I've got this right, you want to build a dashboard showing invoice status. I'll send you a quick guide. Start with clicking New dashboard from the dashboards page and we can take it from there.
  3. Bethan Lister
    status_change · Bethan Lister 15 Dec 2025 15:38
  4. status_change · 19 Dec 2025 23:59
Helpdeskmade from

BB-Demo is a fictional company; every organisation and person here is invented. B-Brain is the tool. Built by site/build_site.py from the site tree, data as of Fri 9 Oct 2026. Help & Support

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B-Brain is one place to read everything the company knows about its customers: the CRM, calls, emails, support tickets, product usage, invoices, documents, news and HR. Every page is built from those systems and the data is current to Fri 9 Oct 2026.

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DataRecords
Organisations150
People at customers573
BB-Demo staff48
Calls1,382
Email threads2,122
Support tickets789
Documents850
Deals217
Invoices187
Events49
News items84

Data as of Fri 9 Oct 2026. Text marked AI was written by the brain from the records listed in its made-from link; an AI output that cannot cite its evidence is refused and the previous text kept. Where two systems disagree (for example a contract and the CRM), the key facts show both values and mark the difference.

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