What happened
What this says
Current to 11 Oct 26Emma Jagger reported a bug in dashboard charts where the date range picker applied filters from a wrong time period. Olivia reproduced the issue, engineering identified a date conversion bug, and a fix was prepared for the next release.
Problem: Dashboard charts displayed data from incorrect date ranges when users selected specific periods, blocking reporting for a client presentation.
Handling: Support reproduced the bug and routed to engineering. Root cause identified as a date conversion bug in the chart component; fix entered testing for next release.
Watch: Customer needed the fix urgently for a client presentation; verify release timing met that deadline.
Details
Updated 9 Oct 26Trail
- created · Emma Jagger 4 Mar 2026 15:29I've found a bug in one of the dashboard charts. The date range picker isn't applying the right filter, when I select a range, it shows data from a completely different period. Can you investigate?
- public_reply · Olivia Grant 4 Mar 2026 18:25Thanks for reporting this, Emma. I can reproduce the issue on my end. The date picker is applying the wrong filter. I've logged it with engineering and we'll get a fix out soon.
- internal_note · Olivia Grant 5 Mar 2026 12:40Root cause: date conversion bug in chart component. Fix in testing, next release.
- public_reply · Emma Jagger 5 Mar 2026 15:40Good to hear you've found it. When will the fix be released? We need these charts for a client presentation next week.
- status_change · 24 Mar 2026 23:59