Who they are
Insight
Current to 11 Oct 26Linnea Holm is CRM Manager and platform admin at Lindqvarn Retail in Stockholm. She runs connectors, users and permissions day to day and raises most support tickets. She does not own the renewal decision, which sits with the CFO.
Role: CRM Manager and platform admin since 1 Jun 2025. She owns connector health, user provisioning and permissions, and works with sponsor Karin Sjöberg and B-Brain's Hamza Akhtar.
Influence: technical decisions rest with her, and she has said so. Renewal and price are Mats Eklund's call as CFO, so she is a route to evidence rather than the buyer.
Watch: frequent CRM field changes have broken syncs before. A duplicate-records ticket from 8 Oct 2026 waits on her confirming the primary key field.
CRM records
| Organisation | Title | Role | |
|---|---|---|---|
| Lindqvarn Retail | CRM Manager | admin | linnea.holm@lindqvarn.example |
Activity
- 19 Nov 2026eventB-Brain webinar
+11
- 8 Oct 2026ticket026-0032
- 23 Sep 2026ticket026-0030
- 18 Sep 2026ticket026-0029
- 6 Aug 2026ticket026-0026
- 28 Jul 2026ticket026-0024
- 21 Jul 2026ticket026-0022
- 11 Jun 2026eventB-Brain Customer Day London
+32
- 28 May 2026ticket026-0019
- 21 May 2026email_threadCs thread, 3 messages
+2
- 20 May 2026callLindqvarn Retail / B-Brain – Qbr
+2
- 9 Apr 2026ticket026-0016
- 24 Mar 2026ticket026-0014
- 6 Mar 2026ticket026-0012
- 6 Feb 2026ticket026-0010
- 25 Nov 2025ticket026-0008
- 18 Nov 2025email_threadCs thread, 1 messages
+2
- 17 Nov 2025callLindqvarn Retail / B-Brain – Qbr
+2
- 16 Sep 2025email_threadSupport thread, 2 messages
- 15 Sep 2025ticket026-0005
- 29 Aug 2025callLindqvarn Retail / B-Brain – Training
- 28 Aug 2025callLindqvarn Retail / B-Brain – Training
- 5 Aug 2025callLindqvarn Retail / B-Brain – Onboarding
- 31 Jul 2025callLindqvarn Retail / B-Brain – Onboarding
- 29 Jul 2025email_threadCs thread, 3 messages
- 25 Jul 2025ticket026-0001
- 22 Jul 2025callLindqvarn Retail / B-Brain – Onboarding
- 17 Jul 2025email_threadCs thread, 2 messages
- 8 Jul 2025callLindqvarn Retail / B-Brain – Onboarding
- 19 Jun 2025callLindqvarn Retail / B-Brain – Onboarding
- 12 Jun 2025eventB-Brain Customer Day
+16
- 10 Jun 2025callLindqvarn Retail / B-Brain – Onboarding
- 4 Jun 2025email_threadEvent thread, 1 messages
- 4 Jun 2025callLindqvarn Retail / B-Brain – Kickoff
+2