Kirsty Ingham
Person
Silverbeck Energy Services: documents · champion
Kirsty Ingham is Silverbeck's Head of Business Systems and CRM champion. She led the buying process and onboarding, and is now the contact for re-engaging users after summer leavers. She asks 3% of the organisation's questions.
Who they are
Insight
Current to 11 Oct 26Kirsty Ingham is Silverbeck's Head of Business Systems and CRM champion. She led the buying process and onboarding, and is now the contact for re-engaging users after summer leavers. She asks 3% of the organisation's questions.
Role: Head of Business Systems in Aberdeen, marked champion in the CRM. She was the main contact from discovery on 26 Aug 2025 through kickoff on 8 Dec 2025, when she was the only customer attendee. Her platform user was created on 8 Dec 2025 and is not an admin.
Influence: She shapes scope and adoption, but the Managing Director, Kevin Kershaw, agreed the Starter terms and Finance Manager Megan Ibbotson reviewed the quote. Her own use is light: 41 of 1193 questions in the last 90 days.
Watch: On 17 Sep 2026 she said two people left over summer and agreed to re-engage four or five colleagues. The evidence does not show a booked session.
CRM records
| Organisation | Title | Role | |
|---|---|---|---|
| Silverbeck Energy Services | Head of Business Systems | champion | kirsty.ingham@silverbeck.example |
Activity
- 19 Oct 2026callSilverbeck Energy Services / BB-Demo – Renewal
+1 - 17 Sep 2026callSilverbeck Energy Services / BB-Demo – Check In
- 1 Sep 2026dealSilverbeck Energy Services – Renewal
- 5 Jan 2026callSilverbeck Energy Services / BB-Demo – Onboarding
- 23 Dec 2025callSilverbeck Energy Services / BB-Demo – Onboarding
- 9 Dec 2025email_threadOnboarding plan
- 8 Dec 2025callSilverbeck Energy Services / BB-Demo – Kickoff
- 3 Dec 2025email_threadKickoff call
- 28 Oct 2025email_threadProposal discussion
+2 - 24 Oct 2025callSilverbeck Energy Services / BB-Demo – Negotiation+2
- 8 Oct 2025callSilverbeck Energy Services / BB-Demo – Proposal
- 23 Sep 2025eventRevenue leaders roundtable
+9 - 19 Sep 2025email_threadRevenue leaders roundtable
- 16 Sep 2025email_threadFollow-up from demo
+1 - 16 Sep 2025callSilverbeck Energy Services / BB-Demo – Demo+1
- 11 Sep 2025email_threadNext steps
- 26 Aug 2025callSilverbeck Energy Services / BB-Demo – Discovery
- 18 Aug 2025email_threadDiscovery call
- 4 Aug 2025dealSilverbeck Energy Services – New
- 21 Nov 2024eventBB-Demo webinar
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